Chicago Transit Authority
Chicago Transit Authority Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chicago Transit Authority has a 4.0 star rating from 2 reviews; consumers are mostly satisfied but report cleanliness, odor, and safety issues alongside reliable, on-time service.
Key Takeaways for Future Customers
- Check Chicago Transit Authority reviews for recurring notes on station cleanliness and bus conditions.
- Expect on-time service and low price level; look into discounts and special offers.
- Contact customer service for footage, incident reports, or compensation guidance.
Negative Feedback / Risk Areas
- Frequent customer complaints about urine odor and dirty buses.
- Poor lighting at some stations and reports of trespassers affecting safety.
- Requests for refunds or incident files indicate potential issues with claims handling.
Positive Feedback
Reviewers cite great service and on time services, plus a low price level and valued discounts.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chicago Transit Authority has a 4.0 star rating from 2 reviews; consumers are mostly satisfied but report cleanliness, odor, and safety issues alongside reliable, on-time service.
Key Takeaways for Future Customers
- Check Chicago Transit Authority reviews for recurring notes on station cleanliness and bus conditions.
- Expect on-time service and low price level; look into discounts and special offers.
- Contact customer service for footage, incident reports, or compensation guidance.
Negative Feedback / Risk Areas
- Frequent customer complaints about urine odor and dirty buses.
- Poor lighting at some stations and reports of trespassers affecting safety.
- Requests for refunds or incident files indicate potential issues with claims handling.
Positive Feedback
Reviewers cite great service and on time services, plus a low price level and valued discounts.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor working conditions
- - Volunteer to help the community.
- - Red line lighting is poor.
- - There is a constant urine smell.
- - If enough people complain, they may take action.
79th Street Train.
Let them know you are involved in volunteer work to help the community, and the lighting is poor on the red line.
It constantly smells like urine, which presents a problem while we are doing our work.
If enough people start complaining, perhaps they will do something about it.
Many thanks, Friends.
Preferred solution: Better working conditions
Dirty buses with garbage
- - Buses 119 and 34 Michigan are dirty, with garbage on the floor and liquid on seats.
- - The rider pays fare and wants cleaner transportation.
It is 4pm in chicago. I get on the 119 bus, it is filthy with garbage all on the floor an some seats have some kind of liquid on it.
I could not stand it so I got off an got on the 34 michigan bus only to see the same thing. I have to get home an see that it does not matter which bus I get on because they ALL have Garbage on the floor an seats. Is this because it is mainly in a black area where cta does not care. I pay for fare.
I don't ask for free rides like a lot of these buses let people get on for free. Why am I paying to get on filthy transportation.
Complaint about 79th Red Line Station
- - The downstairs platform smelled of urine, causing illness for some older riders.
- - Please power wash the station, like Loyola station.
The downstairs platform reeked of urine to the point that some of the older ones in my group got very sick. We would appreciate if you can arrange for the station to get power washed similar to the stations up north (Loyola station, for example). Thank you for your consideration.
Steven Williams
773-895-****
- On time services
- Dirty and smelly ststion
Preferred solution: No
I would like to talk to a live person.
- - Footage requested after a K9 dog wasn't properly controlled and jumped.
- - The muzzle saved her neck; second incident with these dogs near my kids.
I would like to get the footage because that dog that was there was not being properly controlled by the K9 officer and it jumped up on her back the only thing that saved her was the muzzle because the dog went for the back of her neck but couldn't get her because of the muzzle.this is the 2nd time with these dogs and my children. So tell me how I have to go about getting it do I have to come in would you send it to me or what .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
To get compensated
Busted my head on the cta 79th bus 5/15/23 went to the hospital have all the paperwork did the bus driver file a incident report if not i have her badge number called the ambulance myself
- Great service
- Trespassers
Preferred solution: 30k
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