Chicago Title Insurance Company

I was in the process of buying land located at 8402 San Fidel Way near Fair Oaks Ranch. The owner of the land decided to use Chicago Title Company for the closing of the property.

We received an email from Val Juve, vice president of the 755 E. Mulberry Ave. location in regards to a wire transfer that needed to take place. I was told that they only do wire transfers and that wire instructions would be sent through email.

On July 30, 2018 an email was received from Val Juve containing the wire instructions.

On the day of the closing, August 1, 2018, I wired $39,507.47 from my bank, RBFCU to Bank of America as instructed. Come August 2, 2018, I received an email from Val asking where the money was since they never received the wire transfer. I told him that the transfer was completed August 1, 2018 prior to the closing taking place. I sent him the receipt of the wire transfer to his email as proof that it was completed.

He failed to complete his due diligence prior to the the closing date and the day of the closing. The email that was received came from his email address val.juve@***.com. I didn't think twice in questioning the email since we had already been corresponding back and forth through email. Anyway, come to find out from Val, the wire instructions I received were not sent by them, Chicago Title, and that he didn't know where those instructions came from.

The wire instructions were sent from his email address however, he refused to believe that. I immediately called my bank, RBFCU and requested a wire recall to be issued. My bank, RBFCU did all the required paperwork to get the wire transfer recalled from Bank of America. I now have an attorney since Chicago Title is not wanting to take full responsibility for this fraudulent issue!

The vice president, Val, again, should have done his due diligence by following up to make sure we received the correct wire instructions and that we fully understood them. That was never done! After all this happened, he said that the email should have come from a secured third party email, which was not relayed to us prior to closing. He should have mentioned either over the phone or over email what email address the instructions should be coming from since it wasn't coming from one of their emails.

I never received it.

As of today, the matter is still unresolved by Chicago Titles attorney or Bank of America.

As I’m writing this report, I had already lost the sale and all other monies associated with the sale. I believe Chicago Title has not protected me and has failed to resolve this issue in a timely manner.

I will never do business with Chicago Title Company at the San Jose Location and will never recommend Donna Ziakas. They only care about the bottom line and did not do their job in making sure the title was clear to transfer.

We would have lost our house. They were not responsive when we need help. It was clear to us that they did not do their end of the job to make sure all the docs are in order. After a long day of pushing and working with the seller to what they needed to close my loan.

I will never work with Donna Ziakas at Chicago Title Company.

Our house is not marketable due to errors during the Title investigation. They clearly had a survey in hand and missed all the measurements that do not match the recorded plat with the city.

They were able to determine our property encroached the easement on one side, but missed that our house is encroaching ten feet on the property on the other. The examiner was definitely sleeping at the wheel. We filed a claim with Chicago Title and they wanted nothing to do with the situation.

We were hoping that they would own up to their mistake and take care of the issue. Do yourself a favor and chose a company that will actually cover you.

I was excited to buy a house next to my parents house to be close to them. The owner agree to sell the house and ask us to help contact the title company.

Which i did..spoke to the agent and told them Im senting the seller to thier office to do the contract and that I be there to drop $1000 once the seller done with the agreement. Seller told me the appointment time to meet the agent. An hour later they call me up that they not selling the house to us cause Chicago title company at 410 11th st, Grand Prairie TX. told the seller that they can get more money for thier properties when the agent even haven't see the house which need some work on.

Not only that the owner got caught lieing that his wife change his mind, to find out I call the ex inlaw seller that use to live told us it was the title company told them not to sell it. Chicago title comp.did a dirty business.