New Reviewer

DO NOT USE CHICAGO LIMOUSINE

Chicago Limousine, located on 4727 S Cicero is a scary and incompetant company. They turned my wedding day into a near disaster. The simple fact that they showed up 45 minutes late to get my wife to our wedding, ruining our carefully planned ceremony is enough. But after that their amazing incompetence really began to shine: they got lost multiple times (already super-late to the ceremony they took a 10 minute detour just a couple blocks from the church!...did they even look at a map before they left??), the driver was terse and inattentive, the driver spent the whole ride sending text messages while driving (DANGEROUS!) causing him to miss multiple lights, and during and after all of this representatives and managers of the company were unconcerned, petty, and dishonest. Chicago Limousine was to take the my wife, her bridesmaids, her parents, and our photographer from the Ruby Room to St. Clement Church. According to Google Maps they actually could have walked there faster, by a full half hour. Not only did the limo arrive 45 minutes late, it was in the wrong location. When the livid but relieved maid of honor finally found the limo, it was EMPTY. There was NO DRIVER (nor was there the promised and at this point much needed Champaign). The driver had decided to wander through a nearby street fair, she had to chase him down like a line-backer to get him to turn back. They tried to blame the driver's lateness on the small street fair that the driver was wandering through when the maid of honor sacked him. Again, we called to warn them hours earlier about the street fair. Plus, come on!, 45 minutes late because of a street fair? This is *Chicago* Limousine after all, who is going to believe that that makes any sense? Really, they are just lying to avoid having to own up to their mistakes. We called Chicago Limousine's dispatcher at 12:00 when the driver was supposed to arrive (and we called at 12:10, and 12:20, etc.) he was nowhere near the area. They were just plain late...AND THEY WANTED TO CHARGE US FOR THAT HOUR!
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ID
#345074 Review #345074 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$1000

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