Chicago Cubs
Chicago Cubs Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chicago Cubs has a 3.3 star rating based on 4 customer reviews and 100% would likely recommend; consumers are mostly neutral with split favorable/unfavorable experiences.
Key Takeaways for Future Customers
- Check recent Chicago Cubs reviews for notes on security and event-day procedures before buying tickets.
- Expect reliable service and low price levels but be prepared to follow up on unanswered inquiries about tickets or parking.
Negative Feedback / Risk Areas
- Security conduct and identification practices prompted complaints and concerns.
- Poor communication and slow responses to fan questions led to Chicago Cubs customer complaints about customer service.
- Reports of unexpected fees related to tickets caused distress for families.
Positive Feedback
Reviewers praise professionalism, reliability, and good customer service overall, noting many still recommend attending games.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chicago Cubs has a 3.3 star rating based on 4 customer reviews and 100% would likely recommend; consumers are mostly neutral with split favorable/unfavorable experiences.
Key Takeaways for Future Customers
- Check recent Chicago Cubs reviews for notes on security and event-day procedures before buying tickets.
- Expect reliable service and low price levels but be prepared to follow up on unanswered inquiries about tickets or parking.
Negative Feedback / Risk Areas
- Security conduct and identification practices prompted complaints and concerns.
- Poor communication and slow responses to fan questions led to Chicago Cubs customer complaints about customer service.
- Reports of unexpected fees related to tickets caused distress for families.
Positive Feedback
Reviewers praise professionalism, reliability, and good customer service overall, noting many still recommend attending games.
Turn one complaint into a collective action
Chicago, Illinois
Bad security
- - Home opener Friday, March 27, 2026, with a friend.
- - A man asked about liquor in bag; he punched from behind; security should be more professional.
I went to the home opener game Friday march 27th 2026 with a friend , being a retired firefighter allways good to get out . A guy asked me did I have liquor in book bad I said no .
He than punched the bag from behind almost most knocking me down .
Than said they might check me again inside , did not ID his self at all . They should have a better professional security team .
User's recommendation: Security should asked to look in bag inside if they want and ID theirself
Holden, Maine
Time of games
I inadvertently called on Martin Luther King Day, when the offices are closed. Hopefully, they will return my phone call.
Preferred solution: I need to know when afternoon games are being played
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTickets
- - An unauthorized $300 fee was charged to my son at a Cubs game, discovered after.
- - We request 3 seats Sept 7 to settle this on my 64th birthday.
Someone took advantage of my family at a recent Chicago CUBgame. They forced my son, who is ADHD & learning disabled, to pay an unauthorized fee of $300.
We didnt find out until after the game!!! We would like to settle this issue with 3 excellent seating tickets to the September 7th game.Its my 64 birthday and I want to celebrate it with my all time favorite team!!!Go CUBS, Go!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Lots of care & concern from this company for the CUB fan‼‼
To inquire about parking for disabled Cubs fans for my 64th birthday to celebrate with the Cubs. Is there a fee?
- Professionalism
- Communication is difficult other
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCubs don’t care about winning.
- - Customer service never responded to me.
- - Ownership seems to care only about profits, not customers.
The Cubs customer service never responded back to me. I dont think it PissedConsumer.com is at fault here.
I consider it a no care attitude of the Chicago Cubs and not producing a team that will win a championship. This gives me great pause in spending my money on tickets and Cubs merchandise because the ownership only cares about profits and not its customers.
South Jordan, Utah
You had very good customer service
Cubs tickets for Labor Day I need four tickets together. I've already bought two. I'm wondering if there's two more right by them seats there for Randy Robinson
User's recommendation: Keep doing the same
South Jordan, Utah
Great customer service
I am not a pissed customer. I am a static about the great customer service. You guys provided most companies nowadays dont tend to help.
Channahon, Illinois
When id Pat Hugh induction on TV
- - The TV airing is Pat Hugh's Cubs.
- - Harry should take a break; others could sing.
- - John should call the game.
- - His contract may be up soon.
Checking on TV when Pat Hugh inductions the cubs is on? Telling Harry to take a leave from singing 7th inning.
So many other people live can do it.
Also the announcer John, good grief guy just call the game please. His contract up soon?
User's recommendation: Love the cubs
Why do the Cubs have three announcers for the T V broadcast
- - Customer did not get a direct answer about three announcers vs two.
- - Directed to email fan services.
- - Plans to submit and then email fan services.
I did not receive a real answer to the question. Why three announcers rather than two?
I was directed to email fan services@***.com. Sounds like a runaround to me.
Ill submit this and then email to fan services. My guess; no answer, or Ill be directed to another contact point.
Jim Sperlik
317-626-****
Preferred solution: An answer to my question
User's recommendation: Answer questions when asked
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