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New Reviewer

YOUR CHI IRON BURST INTO FLAME WHILE IRONING.

YOUR CHI IRON BURST INTO FLAME WHILE IRONING.
YOUR CHI IRON BURST INTO FLAME WHILE IRONING.
chi iron poor quality, it was working fine and all of the sudden the cord sparked and the bottom burned out. It ruined my husband very expesive white shirt. This could have been worse. I need a refund or a replacement meanwhile I will return to you.

User's recommendation: poor qulity.

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ID
#3244838 Review #3244838 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Pros
  • And it started a spark on the plug
  • It handled well for the first few months
Cons
  • It was fine for the first few months
Loss
$245
Preferred solution
Full refund
New Reviewer

The product does not work

Straightener has not worked since I opened it. Bought it at the mall.no one will exchange it. Very disappointed

User's recommendation: Do not waste your money their warranty is worthless.

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ID
#3125558 Review #3125558 is a subjective opinion of poster.
Location
Evansville, Indiana
Cons
  • Product is hard to find anyone to fix or replace your chi
Loss
$100
Preferred solution
Full refund
New Reviewer

Chi iron guard spray

Bought and used it after reading the reviews. Very disappointed with this product. I have long dark hair and it made my hair very sticky to the point I could not brush thru it. Such a waste of 10 bucks. Worst heat protectant ever :(
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ID
#1685420 Review #1685420 is a subjective opinion of poster.
Location
Phoenix, Arizona
Reason of review
Bad quality
Loss
$10
Preferred solution
Full refund
New Reviewer

Chi Air Expert Flat Iron Review

Just used my brand new Chi air expert and it's part 4 times and now won't turn back on. Not only that it also burnt my hair I am so mad. How do I complain to the company?
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ID
#1002997 Review #1002997 is a subjective opinion of poster.
Product
Chi Air Expert Flat Iron
Reason of review
Bad quality

Chi Air Expert Flat Iron Review

Chi - Simple Review #1467772383
I have a chi air and I have had less than a year and this morning it just broke into the plastic and burnt my hand and the caught my hair in it I'm sending a photo. Pretty scarey
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ID
#877463 Review #877463 is a subjective opinion of poster.
Location
Argyle, Missouri
Product
Chi Air Expert Flat Iron
Pros
  • I like the performance
Reason of review
Bad quality
New Reviewer

I ordered my straightener on 28 April 2014 , I hv nt received anything

Their website sucks....... They do not hv any customer service whatsoever ever. .......ll..l.......... I did not receive any tracking number and no product......... They are running a fraud , I have wasted $100 on them ......ll............................. I hope NO ONE ever buys from this website .....".................................................... I will report this matter to the concerned authorities and make sure these people return my money and also pay the damages .e y r a we r t y u I o p a snd . *** y o u p e o p l e . Y o u r t h e w
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ID
#487486 Review #487486 is a subjective opinion of poster.
Location
Gurgaon, Haryana
Loss
$100

Your corporate office is the worse!!!!!!

Thanks for not helping one bit!!! Your product breaks in less than a year of owning it and you can do *** because I don't have the box?!?! Are you kidding!!!! I will never buy another product or refer another person to this at all!!!! You guys are crooks and the worse in customer service!!!!! And apparently I can't submit this unless I have a 100 words so... You suck! You suck! You suck! You suck! You suck! You suck! You suck! You suck! You suck! You suck! You suck! You suck! You suck! You suck! You suck!
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ID
#440948 Review #440948 is a subjective opinion of poster.
Product
Chi Flat Iron
Reason of review
Bad quality
Loss
$150

Daily steals cannot contact or find oyt about order

i placed an order for CHI flat iron on 11/23. Its been over 12 days!!!!!!!!!!!!!!!!! i still have no info about the shipping or wether it's in stock. all i see is open status. also i cannot contact this company to find more info on my order. what a farce. their email aint working either. i get no transporter when u try to contact via email. i really need to know if i am going to get my stuff before 23rd of this month. it's HOLIDAY season and they are *** me off at the wrong time. i have decided to call the Consumer services on this one.
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1 comment
#578280

Very Strange

ID
#364865 Review #364865 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

DO NOT PLACE ORDERS USING chihairstraightenersshop.com or by products manufactured by CHI!!!!

I did so and am out of $100! I previously owned a pair of Chi by Farouk but when they burned out I went to the Chi official site to place an order. Even though prices were higher I purchased some flat irons because the website stated the following " If for any reason, you are not completely satisfied with a purchase, you may return most items within 30 days of receipt for an exchange or full refund. Please be aware that the product being returned or exchanged must be free of wear and tear and must be thoroughly cleaned so that all dirt and debris is removed. Dirty items will be returned to the customer. It should be in original package when you return." A few days after receiving my shipment I contacted the website via email (because they do not have a customer service telephone number) . I informed them that I wanted to exchange the item purchased and why I was returning it after only 2 uses. I also told them that even though the item I wanted to exchange my order for was a lower priced one I was not concerned with receiving monetary reimbursement for the difference. I informed them of the product I wanted to receive in return and requested the return shipping address. For days on end I kept emailing to obtain the return shipping address and the customer service reps (about 2 or 3 different ones) refused to give it to me. They kept telling me to keep the item I am dissatisfied with and place a new order to obtain the item I had been trying to exchange it for. No matter how many times I sent nice/friendly emails I never got the address requested and each time they just kept telling me to place a new order. The most frustrating thing of all is that there is not number to call to talk to an actual person and they never called me when I emailed them my cell number and requested to discuss the matter via telephone. I am not sure if this is all part of some company stall tactics to avoid having to do exchanges/return or is this company is just not concerned with customer satisfaction but needless to say I will never by another chi hair straighter or chi flat iron again!
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ID
#296456 Review #296456 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Chiflatiron.outletstore@***.com

I ordered a flat iron on 07/02/10 and as of today 07/15/10 nothing!! I did contact my bank since it was on my Debit card. My bank is investigating. I did go back to the same site I was on and it appears the site was brought down. However, there are several sites that weren't there when I was googling. It very possible they are the same THIEVES!!!! BEWARE...they could be SCAMMERS!! The photos appear to be the same as on the site that I was on!! Again, BEWARE!!! LOOK OUT FOR THESE PEOPLE!!
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1 comment
#166445

I too ordered from this site on 7/02/10 and have not received my order as of today 7/20/10 :( I think I have been scammed.

ID
#189630 Review #189630 is a subjective opinion of poster.
Location
San Antonio, Texas
Loss
$65

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