Chgadgets Reviews
Chgadgets Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chgadgets has a 1.6 star rating from 2 reviews and consumers are mostly dissatisfied; Chgadgets reviews repeatedly mention disconnections, billing and poor responsiveness.
Key Takeaways for Future Customers
- Pricing is described as reasonable but service reliability is a concern and auto-payment may not prevent outages.
- Expect limited or no phone support; email responses are often delayed or absent.
Negative Feedback / Risk Areas
- Repeated reports of service disconnection without notice and unresolved billing or refunds issues.
- Customers report no direct phone line and poor customer service, making disputes and refunds difficult.
Positive Feedback
Customers note medium price level and affordable hotspot device options such as unlocked Verizon hotspot replacements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chgadgets has a 1.6 star rating from 2 reviews and consumers are mostly dissatisfied; Chgadgets reviews repeatedly mention disconnections, billing and poor responsiveness.
Key Takeaways for Future Customers
- Pricing is described as reasonable but service reliability is a concern and auto-payment may not prevent outages.
- Expect limited or no phone support; email responses are often delayed or absent.
Negative Feedback / Risk Areas
- Repeated reports of service disconnection without notice and unresolved billing or refunds issues.
- Customers report no direct phone line and poor customer service, making disputes and refunds difficult.
Positive Feedback
Customers note medium price level and affordable hotspot device options such as unlocked Verizon hotspot replacements.
Columbia, South Carolina
Pissed off!!
- - AT&T blacklisted my M1 Nighthawk box.
- - KTS/Mobile sent a replacement that won’t work with extenders.
- - I am waiting for the M1 to arrive.
ATT black listed my m1 nighthawk box KTS Mobile/Chgadgets sent a replacement box (that does not work with my extenders) and thats not an M1until the M1 comes in. Did email ME to let me know it was on the way to them 4 weeks ago.No response since then AT ALL. HIGHLY PISSED!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisconnection without notice!
- - Service disconnected without notice.
- - Auto-pay via PayPal.
- - Promised refund for March-April not issued.
- - No direct phone; only email.
Service was disconnected without a notice. Not because of non-payment since it's on auto-payment via PayPal.
Was promised a partial refund due to no internet service in March-April but was not given one. Seller is impossible to get ahold of unless you submit a dispute. This company has the worse customer service with NO direct phone number, only email. Very domineering and bit of a bully in replies.
Lost service 3 different times because of sims card replacements since 2018!
Do not do business with Chgadgets! I went with another company that is much more cheaper and has a phone line and 24/7 tech support.
Preferred solution: Let the company propose a solution
User's recommendation: Verizon, unlocked hotspot device.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery poor customer service
- - Poor customer service with 11 months of no communication and repeated disconnections.
- - Disconnection on 12/31/20 after 12/25 payment; no response.
Christopher Hudson of CH Gadgets LLC in Union Mill's
North Carolina offer's Unlimited Internet/Wi-Fi for the Hotspots for a decent monthly price BEWARE OF THIS COMPANY !!! This company has the worst customer service and does not communicate with customer's for 11 months straight each month around 11th/12th our service would be disconnected we would try to contact him AMP;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; he wouldn't respond then our service would be restored we are set up on Auto pay through, so he was paid on time every month !
Then December 31st we were disconnected again we emailed ,called and text a total of 9 times' with NO RESPONSE AGAIN ! Then I tried to reach u Facebook only to find the deleted account, so I got on CH Gadgets website and there's an
announcement to the customers that has Hotspots/router's that he tried to come with agreement with AT&;;;;;T but he must discontinue with them so this is his formal notice that as of December 31st 2020 your service will be disconnected. He said he's working on a deal with another Internet service that should be available by February 2021 ...we tried to contact Company about refunding us our monthly payment because we paid the bill on 12-25 he disconnected on 12/31/20 he again ignored and never responded. We as many have jobs and are working at home and the Internet is needed for everything !
Zoom meetings and constant communication!
He never contacted one person in advance to give us other options. So we could make other arrangements for internet services.
This company has multiple bad reviews on Google and other sites, and they are all the same service disconnected no response. BEWARE OF CH GADGETS LLC IN UNION MILL'S NORTH CAROLINA THEY'RE THE WORSE COMPANY.
- Pricing
- Do not respond to any calls
- Emails or text
Preferred solution: I feel they should apologize as well as give us a refund on the month of service we paid for and didn't receive the service
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