Skip to content
ChexSystems

ChexSystems

www.chexsystems.com
What is your customer experience with ChexSystems?

ChexSystems Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ChexSystems 2.3 star rating based on 3 reviews in ChexSystems reviews; consumers are mostly dissatisfied and report access and reporting problems.

Key Takeaways for Future Customers

  • Phone numbers and website often not working; expect trouble registering.
  • Reports can block opening a bank account; billing practices concern reviewers.
  • Prepare for limited customer service and slow responses when disputing records.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no live reps and no way to contact support.
  • Fraud or inaccurate reports that prevent account openings.
  • Requests for extensive personal ID and inconsistent account handling.

Positive Feedback

No pros reported in reviews.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
temporary password mins phone password website numbers number phone numbers phone number email temporary
Filter review
Sort by
ben b Dmv

Phone numbers are not working. Can't register or login. Very wired.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

All phone number on the website not working. took 45 mins to get email temporary password and the temporary password it doesn't work. Please shut it down.

View full review
Teela Oew

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad service, bad English

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Dont call these people! They want every bit of ID & info about you, dont listen to you, just cause you more trouble!

User's recommendation: Don’t call ChexSystems

View full review
Jacqueline M Mnm

Lift freeze

I no longer have my pin and they keep giving me 11 characters when it requires 12

It is my understanding that the lift must be removed to open an account.

Cons:
  • Unable to speak with a person
View full review
Ashleigh L Vbi

I can’t open a bank account

AI Highlights
  • - Ex-partner used my phone to gamble; I reported fraud.
  • - Bank won't take further action; I need a basic account or cash card; this has affected my health.

Basically what happened was my ex partner was using my phone to gamble on taking money out of my account and failed due to this I reported it as fraud not knowing my ex partner was using my device to commit this fraud no further action was taken and the bank told me they was not taking no father action but this is stopping me from opening a bank account I just want a basic account so I can get my money into this has been very upsetting for me and my family Ive lost weight from this I have not been able to go out the house Ive not been able to order food online when Ive had Covid I have not been able to order Christmas presents Ive not been able to do anything even if I just can just get offered a cash card just so I can receive my money what can I do I need a way out this

Preferred solution: A bank card

View full review
Anonymous
map-marker Phoenix, Arizona

Horrible experience. Tried to open a SAVINGS account. Was declined w/o reason. Bank said they got report from Chexsystems. Website is down! In live chat with them, NO ans.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Tried to open a savings account with VIO Bank.
  • - Denied due to ChexSystems.
  • - I have assets and credit is perfect, I want to see the negative info.

Tried to open savings w. VIO Bank.

Application denied based on Chex voiAAsystems report, which I can't get!

My credit is PERFECT &;;;;;;amp; and I have considerable financial assets. I want to see what negative info they THINK they have.

View full review
1 comment
Guest

They are a SCAM

Tyrone J Cmm

I’m trying to Add Money so I can pay off my Balance

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I plan to pay $100 weekly until the $558 balance is paid.
  • - I can't open a new bank account until the balance is paid.
  • - I am Tyrone.

When I was little I Was with Some Bad people and did some Fraud. And let them used my Debit Card.

And I got in trouble meaning Im have to Pay off my Debt. Im calling to speak with someone because I cant open a new bank Account with out me paying off my Balance. Now Im grown now I Dont want it following me. Im trying to Do Good.

So I can Reach My Goal. Im a Good Dude I play College Football. So I'm praying someone texted me Back or Call me back so Ad money next week little by Little until it's Paid Off. My Balance was $558.

I'm trying next week put a $100 in every week.

until it's Paid Off. My name is Tyrone

Loss:
$300

Preferred solution: Apology

User's recommendation: Saved your Money and Be yourself.

View full review
Linda F Yta

Avoid them if at all possible.

AI Highlights
  • - Account opening was denied.
  • - They repeatedly asked for personal information.
  • - Letter changed reference ID; calls were from India.

Denied my opening an account with NO reason. They are required to tell you why.

Repeatedly ask for ALL your personal information. Following correspondence I received letter changing my reference ID #. Really? Called and spoke to someone in India.

I think they’ve been hacked.

And they need to be reported. Again, how can the deny when they have nothing.

View full review
Lateefah Nxo

I cant open up a bank account

I need to speak with a live rep I am unable to open up any account and it’s is showing on my report as a red flag

View full review
Desere Goj

Noone answered my request

AI Highlights
  • - ChexSystems removal request for PNC, TD, Santander, and Citizens Bank.
  • - Bankruptcy discharged in June 2019.
  • - I'm trying to buy a home.

I need chexsystems to remove my name from pnc bank td bank santander bank citizens banks these were in my bankruptcy and my bankruptcy was discharged in june 2019. Please help me with this as im trying to buy a home. Please help.

Loss:
$100
Pros:
  • No pros
Cons:
  • Cant proceed in life

Preferred solution: Let the company propose a solution

View full review
Anonymous
map-marker Wichita, Kansas

To see what is on my credit

That there is 1 thing that the bank sees back in 2016 can that be deleted?

View full review
Brandon Zwb

Woodforest fraudulent account

AI Highlights
  • - Unauthorized Woodforest account opened in my name in East Liverpool.
  • - The account holder wasn't me.
  • - On 2019-06-21 I asked ChexSystems for fraud help.

Someone opened an account in my name through Woodforest in East Liverpool Ohio in 2015. This person was not myself.

On June 21st 2019 I reached out to chexsystem to see what options are available for fighting a fraudulent account as Woodforest failed to do so. Instead the number reached was just for a consumer report.

Cons:
  • Unable to speak with a person

Preferred solution: Woodforest to close the fraudulent account and take it off my credit

View full review
Anonymous
map-marker Smyrna, Georgia

Multiple horrible experiences

Everyone i call i can't get a response from anyone at chex systems ever

View full review
Shawn T Vcm

No way to contact them\

nothing they dont respond no way to talk to them

View full review
Anonymous
map-marker Corona, California

Fraud

someone open a checking without my knowledge

View full review
psmith Dgf

Chex Systems Is Terrible

AI Highlights
  • - Denied a free checking account; Chex Systems shows I owe nothing, but a second report not mine with same name and SSN; hard to reach.

Chex Systems is terrible. I was denied for a free checking account, I explained to the bank associate I have never owed money to a back, had overdraft fees etc.

I was told there is nothing they can do and was given a piece of paper with Chex Systems info on it. When I called this number I got a foreign guy asking me for some security code, I told him I don't have a security code and I'm a customer and want to know why they denied me getting an account. He told me he can't help me and that his department only talks to banks, I asked what number I can call and the only number was an automated number. This automated number allowed me to order a copy of some type of report.

So whatever, I ordered the report and then went back in the bank and told the associate that this guy from Chex Systems says he will talk to a bank (hoping to get an answer). So the bank associate called Chex Systems asking for a security code and yet again the bank associate said they didn't have one but explained the situation and the bnk associated was told by Chex Systems he can't help him. Umh, just a minute ago they told me they WILL talk to a bank, now it's another story. So I waited about a week and finally got this report in the mail by Chex Systems which said I don't owe monies to any bank institution and everything else on the report was clear.

So I had no idea why they were denying me an account then!! So a few days later I got another report from Chex Systems saying that they have "another" report but it's not mine, but its similar to mine and they can't find my actual report. $!!%!%!%!!!! Let's say my name is John T Doe, they actually said in the letter please let us know if you've ever used John T Doe as a name, but the letter itself was address to me - John T Doe.

And the same social security number!! I searched high & low to try to actually speak to someone and it's impossible!!!!

View full review
2 comments
Guest

There are now many banks and credit unions located nationwide that are offering both "Fresh Start" and "Second Chance" checking accounts. On particular website called "InfoAviator" at http://infoaviator.org/finance/checking-accounts/2014/05/28/how-to-open-a-second-chance-checking/ has a complete recent list of these banks and credit unions offering checking programs that helps Chexsystems victims.

Guest

look at your credit report. if you haven't already done so.

those free checking accounts are for people who haven't paid bills. maybe they were denying the free one because you qualified for one of the upgraded ones. or worse you already have accounts that you don't know about. let's hope its not the last one.

you'll never get anybody to verify anything. and definitely don't want to start freely giving out informaiton

View more comments (1)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article