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Chex

Chex Reviews

www.chex.com
What is your customer experience with Chex?

Chex Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Chex has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendations warn to be careful with machinery and packaging issues.

Positive Feedback

Some customers remain loyal to Chex products and note they will keep buying despite isolated quality incidents.

Negative Feedback / Risk Areas

  • Reports of insects and foreign material in bags highlight prominent Chex customer complaints.
  • Problems with the online address and survey process create frustration and failed promotions.
  • Poor response from customer service and disputes over refunds escalate dissatisfaction.

Key Takeaways for Future Customers

  • Check recent Chex reviews before purchase and document packaging if you plan to request a refund.
  • Be prepared to contact customer service about promotions or damaged goods and verify the online address carefully.
View full overview ›

Media from reviews

Chex - Found a gross piece of paper inside unopened bag
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Show reviews that mention
holiday tin address holiday tin email heights advance online linda sterling
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Anonymous
map-marker Macomb, Michigan

Need correct address for free holiday tin

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AI Highlights
  • - Instructions for the Free Chex Cereal Holiday Tin weren't working; the customer emailed with address and a receipt photo for 3 boxes.

Your instructions for a Free Chex Cereal Holiday Tin were not working for me thus the reason for my email to you.

I have already filled this survey outwhy do you require again?

I sent my address info along with a photo of my receipt for the purchase of 3 boxes of Chex Cereal.

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Linda H Sst

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Email address needed for Free Holiday Tin

AI Highlights
  • - Please send the online address; ChexTins.com is not being recognized.
  • - I tried sending it and it wouldn't go through.
  • - Thank you in advance for your help.
Contains 1 confidential file for company representatives

Please send the online address as ChexTins.com is not being recognized. I tried sending and it wouldn't go through. Thank you in advance for your help.

Linda Hedblom

39519 Urbana Dr

Sterling Heights, MI 48313

Preferred solution: Receive Free Chex Holiday Tin

View full review
Anonymous
map-marker La Crosse, Wisconsin

I found a bug in your cereal and you want a dollar. *** YOU!!!

insects in my cereal which you want me to pay YOU for. Worst customer service ever!!! You don't want to hear any more of my words.

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Anonymous
map-marker Houston, Texas

Cereal had burnt clumps on cereal

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AI Highlights
  • - Burnt-on clumps found in a three-flavor Chex box.
  • - First box was great; second box only the wheat was okay, and I will keep buying Chex.

Please note NO COMPLAINT,,just some awareness please. I am an will always be a dedicated happy chex, general mills customer,but when I opened my box this morning it had burnt on clumps of something maybe cereal really dont know it came in a 3 special box wheat,corn,rice I bought 2 the first one was great !!!

but the 2nd box only the wheat was ok but just needing to let you all know ...

don't want a refund!!! I'm buying more ...

User's recommendation: To be careful with machinery

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Tim G Dbl

Found a gross piece of paper inside unopened bag

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AI Highlights
  • - Found a piece of wax or paper inside a 15oz cheddar Chex bag.
  • - It was large enough to be a choking hazard and ruined our get-together.
Chex - Found a gross piece of paper inside unopened bag
Chex - Found a gross piece of paper inside unopened bag - Image 2
Chex - Found a gross piece of paper inside unopened bag - Image 3
Chex - Found a gross piece of paper inside unopened bag - Image 4
Chex - Found a gross piece of paper inside unopened bag - Image 5

Went to open our 15oz bag of cheddar chex snack mix . inside was this gross piece of wax or paper.

Large enough to choke on. We have bag and paper. Ugh.

Threw out all other... Ruined our get together and wasted money.

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