Pianoman

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Unfair Billing Practices

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Contains 1 confidential file for company representatives

I checked my account balance on Chevron/Texaco Techron Advantage my account website, and the most recent statement showed the minimum payment due on a balance of $106 is $40 which is out of the ordinary, cause the bill isn't even due to July 8, 2024. The minimum should be about $29, not $40.

When I spoke to a rep she said it was because of a late payment, but the bill isn't due till July 8, 2024. I "won't" be paying that, as I will pay the minimum of what I have been paying a month, $30.00

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Loss:
$40

Preferred solution: Billing correction, minimum payment due corrected....

User's recommendation: watch out

Pianoman

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

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Fraud perpetration on account

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Contains 2 confidential files for company representatives
Updated by user May 29, 2024

I filed reports with ***, (FTC), and BBB.....

Original review May 29, 2024

On May 21, 2024 two fraudulent purchases were made totaling $27.52. One for $26.72 the other for .80 cents (foreign fee, whatever that means).

I haven't shopped anywhere foreign online or anywhere else.So called them and supposedly spoke with a rep in the fraud department and they are suppose to be sending me a new account number with a new card "AND" investigating the fraud. People who do stuff like that need to be caught , arrested and sent to jail or prison...

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Loss:
$28

Preferred solution: issue a new account and credit new account, full refund of the fraudulent charges....

User's recommendation: watch your online accounts....could be inside hackers that work with the company....

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