Chesapeake Homes
Chesapeake Homes Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chesapeake Homes has a 2.0 star rating from 7 reviews with mostly dissatisfied customers reporting ongoing issues after purchase.
Key Takeaways for Future Customers
- Read Chesapeake Homes reviews and verify promises in writing before signing.
- Document warranty items immediately and follow up persistently if customer service is slow.
- Confirm lot conditions and community amenities with developer and neighbors prior to purchase.
Negative Feedback / Risk Areas
- Repeated Chesapeake Homes customer complaints cite lack of post-closing support and ignored warranty claims.
- Buyers report flooding, undisclosed lot issues, and promised amenities not delivered.
- Website and online warranty portal are hard to navigate and phone contacts often go to voicemail.
Positive Feedback
Residents praise the Bridgewater location, home design, and helpful front office staff despite concerns about price and warranty follow-up.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chesapeake Homes has a 2.0 star rating from 7 reviews with mostly dissatisfied customers reporting ongoing issues after purchase.
Key Takeaways for Future Customers
- Read Chesapeake Homes reviews and verify promises in writing before signing.
- Document warranty items immediately and follow up persistently if customer service is slow.
- Confirm lot conditions and community amenities with developer and neighbors prior to purchase.
Negative Feedback / Risk Areas
- Repeated Chesapeake Homes customer complaints cite lack of post-closing support and ignored warranty claims.
- Buyers report flooding, undisclosed lot issues, and promised amenities not delivered.
- Website and online warranty portal are hard to navigate and phone contacts often go to voicemail.
Positive Feedback
Residents praise the Bridgewater location, home design, and helpful front office staff despite concerns about price and warranty follow-up.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Myrtle Beach, South Carolina
NO WARRANTY after BUYING!
Do not ever buy a home by Chesapeake in Traditions
chesapeake will not address any issue with my new home and doesn't even respond. the lot flooded because they failed to disclose a hidden swamp behind my home which overflows! buyer beware!
- Looks nice cosmetically
- No customer service after closing deceitful practices
Preferred solution: Full refund
User's recommendation: DO NOT BUY CHESAPEAKE!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pembroke, North Carolina
Promised amenities not built, flooding 3/4 of way up my driveway during major rain,unusable common area behind home,tree line which was suposed to remain removed during building behind my home.
- - I live in Heritage Park by Chesapeake Homes, Longs, SC.
- - Flooding occurs during heavy rain.
- - Chesapeake Homes paperwork notes amenities and tree line.
Now due to developers phase 5 development directly behind my home being higher than our phase 1 area, during major rainfall water runoff from new phase5 area flowed directly into my phase 1 common area which already has flooding issues, so now the developer has put a big dirt berm in the middle of what was my supposed usable common area, cutting my usable common area to less than half its size.
Chesapeake homes take's no responsibility for items promised in in their written marketing materials nor problems in their developments.
I live in a Chesapeake homes heritage park Longs S.C. development right next to their models their name is all over everything in my development. Flooding during major rain, planed amenities are clearly written on Chesapeake homes paper
work, diagram clearly printed on Chesapeake homes paperwork show tree line behind my home.I've contacted Chesapeake homes headquarters, and they stated they only build and sell homes and are not responsible contact developer.I've contacted developer and he's unresponsive.
- No customer service after closing deceitful practices
- False advertising
Preferred solution: Price reduction
User's recommendation: Make sure you thoroughly investigate everything where you consider buying.Make sure you get everything in writing.
The address of my home purchased 2 weeks ago do not exist.
I can't have mail because the address do not exist.
I cat order AT&T because the address do not exist.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey will not fix anything under warranty
- - They ignore customers and won't fix warranty issues.
- - The neighborhood is nice, but the builder is described as crooks.
When the check clears, they will ignore you and will not return calls or fix anything under the warranty agreement. Love the neighborhood but Chesapeake Homes are crooks.
They only care about building more homes and making more money.
- Bridgewater is a very good place to live
- Warranty work
Preferred solution: My warranty items repaired
User's recommendation: Do not buy from Chesapeake Homes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe bureaucracy is impossible to navigate.
- - The warranty portal is confusing and may not give a reference number.
- - Warranty lines go to voicemail; subs say to call Chesapeake first.
The on-line warranty portal is beyond complicated. Reference numbers are not provided if you hit "submit" ...unless you first hit "Finish later." It forces me to pick amongst categories that do not really apply.
Calling the warranty number sends you to voice mail. When you call the subs on the list provided by Chesapeake ...they say "call Chesapeake first." It is frustrating just to get a simple warranty request completed.
- Excellent design
- Reasonable construction quality given supply chain issues
- Front office is helpful
- Poor warranty communication
- Poor warranty portal
Preferred solution: A warranty portal that is user-friendly. Clear guidance on how to get a warranty item fixed.
User's recommendation: Talk with others that have bought in Bridgewater
Messed up my master bedroom when installing one of the windows
- - A window was placed in the wrong spot, off-center.
- - They said the placement follows the building plans, unlike other houses.
To my surprise they placed a window in the wrong place...making the room off centered. Therefore no furniture can be placed in there.
They said that was what the building plans called for???
Quite different from what I received at the time I signed my contract. Not one other house in my community was done like this, not even the other 2 models on my street...the windows are where they should be in all the other houses.
Preferred solution: Deliver product or service ordered
User's recommendation: DON'T buy here... I was also the only house that never had the equipment installed for the internet/security/phone. They had to get it put in and when they did they made *** in an adjoining wall
No help on problems on a home I moved into in March of 2021
- - Garage outlet trips breaker when used.
- - Roof peak has hanging item needing attention.
- - Front column brick missing where workers' equipment hit.
we built this home in Bridgewater subdivision in Little River SC and moved in about 2 months ago. I was told to make a list of things that were not right and submit them, My list is fairly short with the outlet in my garage tripping the breaker everytime I used it. There is something hanging off the peak of my roof that needs attn my column in front has a chunk of brick missing where it was hit by workers i was told workers equipment
Preferred solution: Deliver product or service ordered
User's recommendation: there is no service here it appears after the check has cleared. I would not buy here
Indianapolis, Indiana
We cannot get more information when we click on ...see more
- - Clicking see more does not reveal additional information.
- - Images cannot be opened; only the main topic is shown.
We cannot get more information when we click on...see more...
Also, we cannot pull up pictures when we click on the picture.
This happened a couple of months ago and then it worked O.K. Now the situation is back and we cannot pull up anything but the main topic.
Please help. Getting only half of a story is worse than not getting the story at all.
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