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Cherry Diva

Cherry Diva

cherrydiva.co.uk
What is your customer experience with Cherry Diva?

Cherry Diva Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Cherry Diva has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "dont buy form this company".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

Katrina B Zgp

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Verified Reviewer

Bad customer service

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Updated by user May 19, 2025

I have contacted the company several times and they are just adamant that they will not pay for the postage they have no interest in keeping customers happy.

Original review May 01, 2025
I ordered a gift from cherry diva it arrived almost a week later and they had sent the wrong item. They say to return it I should pay for high track posting.

I emailed them to say they had made the mistake and its too late to reorder and iI would like a refund so they should pay for the posting. They ignored the email content and emailed me saying that they had sent the correct item in the post.

I have emailed again saying same thing I want a refund and they pay return as it was their mistake. They have now emailed saying I can return the items.
What I want them to do is pay for their mistake.
Only gave 1 star because I had to
View full review

Preferred solution: my full refund and for them to pay the returns postage as it was their mistake

User's recommendation: dont buy form this company

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