Chemistry

I woke up this morning, checked my bank account and noticed a fraudulent charge of almost $60. When I tried to call customer service, the number wasn't even in service.

Now, I have to get a new card and I temporarily have no access to cash. This situation has resulted in an overdraft and now I'm completely out of money because of this nonsense!

No one is responding

Dont buy anything from this brand as no one respond back for refund after returning item

I was charged multiple times and should only have been charged once. I was charged a $75 twice and a charge of $23 twice.

i was given a lifetime charter membership with chemistry whem i participated in your original beta . i have requested this charter membership be renewed and it hasn't been and my requests are simply being ignored.

WHY? When you needed me I was there

I have been trying for 6 minutes to hide my profile. I even checked on their help site and it told me to go to the settings wheel Plus additional steps,however there is no settings wheel anywhere on my profile.

This is so infuriating I'm getting tons of messages and I don't have time to read them. There has got to be an easier way.

Money is getting deducted out of my account illegally by your company for a site I am not on and I did not give any permission for money to be deducted

You have colme plece my numbar send

Every time i try to contact a person on this site it is s bunch of bull.... Oops profile has been removed over a dozen times.; how can a profile be removed in the 2 minites it takes torespond

I tried chemistry years ago, and it wasn't too bad. So after a recent break up, I decided to give it a shot again. Boy was I disappointed.

They send about 5 matches at a time to review. BE WARNED: It seems 2 out of every 5 matches are Nigerian catfish scammers! YOu are going to be wasting time and good money doing nothing but Reporting, and reporting, and reporting these people to customer service. It's going to be time wasted when you could be taking that $$ and spening it going out and doing something FUN and meeting REAL PEOPLE (as in: not catfish/fake profiles). ;)

Also, unlike some other sites Chemistry takes FOREVER to delete these fake profiles. It's almost like they don't believe you at first, or perhaps their process just takes longer...? So, they are free to scam others in the meantime.

And, some of these scammers get NASTY if they suspect you are on to them! Like they KNOW you reported them or something, it seems. It's best to block them as soon as you suspect them anyways, but better yet stay away from chemistry. Your time and money is best spent elsewhere.

I signed up with Chemistry.com. From day one, it seemed to me there were technical issues with the site: missing pictures and graphics, slow downloads, server down, inaccurate push notifications, etc.

I tried contacting customer care. No surprise, they do not offer you the option of speaking to a person by phone. I made contact through their online chat feature. The first agent I chatted with seemingly could not understand simple English and kept sending obviously canned, non-responsive answers.

Next, I waited for an online chat agent for about ten minutes then finally got a message that none were available. (Even though the site says agents are available 24 x 7.) I sent an email, and got an immediate (perhaps automatic) reply with another response that seemed canned and didn't address my question. It said if my concern wasn't resolved to my full satisfaction, I could reopen it in 7 days. Frustrated beyond belief, I called and asked to cancel my account and obtain a refund.

The agent at a call center in the Dominican Republic said he was not authorized to do that. Stay away from this worthless company.

When people put 29.95 + shipping & handling buy 1 get another with ship&hand,not to say the promos you hear when call to put in your order, which has not a thing to do with PEST, which also you have to make another time slot to get a person on the line too actually take your order. I feel that you should be satisfied .

But under the circumstance, your product is a disappointment, since i see you have a complaint dept. it is very very,obvious, that your media broadcasts, has completely created again another false hope, so I as a consumer of your product have tried this + light wall ornament that is a dangling night light, you should just come out & just say we have an expensive night light maybe people will be satisfied with the TRUTH

I joined the dating-mating service of Chemistry.com and after some months of dissatisfaction just began to ignore it. My dissatisfaction with their service mainly relates to the very limited interactivity and a small database of suitable mates.

However, I admit that a person of a different age group may not have this issue.

My main objection is that they took more of my money without authorization. A few days after the fact I noticed that they had taken another $99.00 from my credit card without notifying or asking me. I immediately contacted them after being sure my profile information was deleted, and they are refusing to give me my money back.

We had no agreement regarding automatic renewal. Thus they have illegally taken my money.