Chemdry
Reviews and Complaints
Awful and very misleading
Exceedingly poor
Pet Urine cleaning still unresolved - technician will not return
Preferred solution: Deliver product or service ordered
Worst cleaners ever
I had Chemdry clean my carpets for $400; you would not even know they entered the house. The carpet was worse than before they entered if so! The stains on the carpets were excatly the same and the carpet did not even look fresh. I can do a better job with eucalytus spray. I can see why they have a rating of 1.4!
I don't recomend at all.
When they come back and inspect they lie and blame the stains on someone else.
I had a person from airtasker for $66 a steam clean do a better job!
$400 is outrageous for no clean!
Preferred solution: Full refund
CHEMDRY ENCOURAGE EMPLOYEES TO LIE TO CUSTOMER ABOUT A FALSE PURCHASE
Ruined velveteen antique couch
Had a couch, chair and foot stool cleaned in Port Orchard , Washington. Chair and stool's cloth coverings done well, but our older (in excellent condition) velveteen couch was ruined.
The original crew left tool marks over the whole couch and destroyed the pile, all exposed after the couch dried. Their fixall guy came in and spent several hours brushing it out but the damage was done. My advice is to take pictures to document condition of your furniture before they start. Though they all bragged of up to 15 years experience, they didn't know how to deal with this material and insisted that I couldn't address the problem because I had no experience in the field.
Fortunately for them we aren't the suing type. Good luck.
Chemdry Carpet Cleaning Service Review from Apple Valley, California
I made an appointment at A home show for a $33 dollar a room special! I told the Owner Jason the carpet is only 2 months old and my dog got a hold of the baby oil bottle and got spots throughout the house I had 1 room and a hall and a small patch in the living room 7x8 ft I thought no more than 3 rooms .
$99 at the most. I was gone the day they showed up so the crew did the job and proceeded to charge my wife $50 for each room and then $2 a lineal ft for the hall 25 ft x2 $50 more dollars the hall is only 3ft wide!! Then they told her we should get a sealer and disenfectant put on the carpet to the tune of $80 dollars!! So now we r up to $230 !!!
I called and talked to the office person and explained about the mistake in pricing and I was pissed off they sold my wife additional treatments for a 2 month old carpet!! And they did not honor the special price!! She was so rude and told me well if your wife signed the paperwork then that was it!!! I told her this was wrong and I was not ok with this solution , she once again said basically TO BAD!!
I told her I wanted to talk to the owner she said she would see what she could do!! 3 hours went by and nothing!! I then found out my wife Wrote a check !! Yea!!
I stopped payment !! Then later that evening the owner called me back we had a conversation about everything and he would call me in Monday for a price that he came up with !! I told him about the canceled check so he would not put it in the bank !! And get charged a fee !
And that I would split the fee I paid with him !! So here we r today within a couple of days every stain on my carpets came back !! And where my dog got sick I could not get the stain out !! Where they supposedly put a sealer on !!
I'm calling BS on this company !! I'm not going to pay them a dime !! But he keeps calling me for $190 this is what he says I owe !! They will not be coming back to my house !!
And he will not be getting any$$ from me !
Chemdry - Carpet Cleaning Service Review from Porirua, Wellington
Firstly we were quoted around $270 to have the carpets cleaned in our 3bedroom house (excluding areas covered with furniture) When the guy came to measure the job, he measured wall to wall. He then quoted us $315!
We thought ok, fair enough and had 3 stains that needed treating in the lounge. Once he cleaned the carpets he stood in our driveway and insisted we pay "cash upon completion" so he stood there while my husband had to drive into town to get cash out. We noticed 2 NEW dark stains on our bedroom floor that were soapy and dark and sopping wet.. We initially thought it was strange as our bedroom carpet was in excellent condition prior to cleaning (we just figured we might as well get the whole lot done for open home) now the carpet has dried and looks terrible!
2 really obvious stains dried into the carpet!
So pissed off. Gonna ring up chemdry tomorrow and tear them a new one.
Chemdry Carpet Cleaning Service Review
If Homeowner Offers Plastic Sheeting To Protect Hardwood Floor- Use IT.
- Cleaning service
Preferred solution: Learn from my mistakes. In this technological age, I should have searched these reviews. Lesson learned.
Beware they will try and up price on you - LISTEN to FAST TALK
- Service
Preferred solution: Let the company propose a solution
Chemdry Carpet Cleaning Service Review from Greenacres, Washington
I paid $99.00 special for groupon..the an additional 171.00..service was terrible..the truck didnt mount heat..the lady Syndey at desk was not customer friendly..didnt want to pick up phone so I had to call from different to try and resolve issues that I was having about their service. They sent a tech with only 1 month experience.
He tried his best to please us but it was the truck and machine not jim.Took almost a day in a half for carpets to dry. I asked for a re-service so Im waiting to see will that happen.Not pleased at all..and still havent got any follow up calls from anyone.
Sick Employee
ChemDry has cleaned my carpets well for years. Three room special.
He cleaned the rooms very well. The carpet cleaning person had the flu. I was wondering why he was acting so strangely. He was the only person I came in contact with over the weekend.
I was sick over the weekend. Service date: June 3, 2016.
ChemDry has cleaned my carpets well for years. Three room special.
He cleaned the rooms very well. The carpet cleaning person had the flu. I was wondering why he was acting so strangely. He was the only person I came in contact with over the weekend.
I was sick over the weekend. Service date: June 3, 2016.
Innovative Chem-Dry Isn't!!
Recently, I had Innovative Chem-Dry of Hopewell, Illinois give me a price to clean my carpet. The men asked if I had pets, and I told them I had 2 dogs.
When they arrived, they brought in their UV light to show me areas where the dogs had urinated, and proceeded to explain how wonderful their PURT was and gave me a quote of 600 dollars for 2 rooms that aren't that large. After thinking it over I called to cancel my appointment, but they dropped the price to 485, so I went ahead and had them come. They used a round carpet head, very similar to a small buffer in size and pre-treated areas with their solution. They were here no longer than an hour, I paid them and they left.
I got out my UV light after the carpet dried and low and behold, the urine stains are all still there. I have a product I bought at Petsmart called, Simple Solution Stain and Odor Remover. I sprayed it on the stains, scrubbed it with a brush and voila! The stains came right up.
What I bought at the store worked better than Chem-Dry. I would NEVER use their service again for anything. They use scare tactics to convince you to use their overpriced service.
You're far better to search out a locally owned hot water extraction service than to use these guys. Innovative Chem-Dry isn't!!!
- Cleaning service
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I was also told a retreatment would be done at no charge if the 1st treatment did not work. And when I called back to schedule the retreatment the cost was the same as the initial treatment- and no the area was not resoiled- I had it blocked off completely.
This was Chemdry that services the savannah ga and surrounding areas.
Seems that the franchise is telling owners to give customers false information about the retreatment to get business. Looks very bad for them