Nalini Tvo
map-marker Tacoma, Washington

Duh, Dissatisfaction with Vendor

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The vendor blows a lot of smoke up your butt, but doesn't really deliver on their promises. They promised wifi telemetry sensors for the chemical tanks and promised to deliver and pump chemicals into the tanks, but nope and nope.

Their chemicals are identified only by numbers. The first rep ordered chemicals without informing me of their use. Even the unresponsive new rep doesn't know. I had to do my own research to find the MSDS.

It's too bad it's a national account, with two years left on the contract. I tried to rate it a ZERO, but the system wouldn't let me.

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User's recommendation: You can do better.

Anonymous
map-marker Gallatin, Tennessee

No idea who was handling our acct

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vendor called and supposed to be in today, regarding service

running without loop treatment in several areas for who knows how long.

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