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Chefs Choice by EdgeCraft

Chefs Choice by EdgeCraft

chefschoice.com
What is your customer experience with Chefs Choice by EdgeCraft?

Chefs Choice by EdgeCraft Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Chefs Choice by EdgeCraft has a 2.0 star rating based on 4 customer reviews, with 75% unfavorable feedback; consumers are mostly dissatisfied yet 100% would likely recommend the brand in the summary data. Chefs Choice by EdgeCraft reviews note concerns about customer service and product reliability.

Key Takeaways for Future Customers

  • Expect recurring customer service issues when seeking help or product support.
  • Watch for product defects and verify purchases; contact numbers may not work.
  • Be prepared to pursue refunds or billing disputes if charges appear unexpectedly.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unreachable customer service and nonworking phone numbers.
  • Reports of defective units that do not charge or turn on.
  • Billing and refund disputes, including unwanted charges and difficulty obtaining refunds.

Positive Feedback

Reviewers value the website, discounts, and special offers despite issues with service and store layout.

View full overview ›

Media from reviews

Chefs Choice by EdgeCraft - Inquiry
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Show reviews that mention
number service customer model phone customer service meat slicer phone numbers sad parts
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Mahek Nqw

Inquiry

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AI Highlights
  • - Phone number doesn't work.
  • - I cannot ask about sharpeners that no longer exist.
  • - I am returning the product to Macy's for a wrong item.
Chefs Choice by EdgeCraft - Inquiry

Phone number doesnt work. Theres no way to answer questions about about knife sharpeners that no longer exist.

This is not a very good company.

I would be returning my product back to Macys where they sent me the wrong item after I called him. I am very disappointed in chefs choice.

User's recommendation: Not recommended

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Fran B Rud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product that does not work

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The product was delivered and didn't charge. I tried to use the chat and was given the run around.

Don't buy from this company.

They don't provide customer service. They don't back up their product.

Preferred solution: Full refund

User's recommendation: Don’t buy

View full review
Anonymous
map-marker Bellevue, Washington

Got a brand new D202 from Walmart. Turn the button on nothing happened

AI Highlights
  • - New D 202 from Walmart won't turn on.
  • - No D 202 manual found; button does not respond.
  • - Phone numbers don't work; I want to discuss this issue.

My brand new model d 202, which I bought at walmart, does not turn on. I downloaded the manuals and I did not see any for d 202 I found one that looked similar and read the instructions.

But when I hit the button, nothing happened, it could just be defective unit. But none of your phone numbers work, and I would like to communicate with somebody. About this issue.

At this point I cannot hit how many stars because

I can't just give you a rating. Based on the fact that your phone numbers don't work.

View full review
Anonymous
map-marker Anchorage, Alaska

Info on meat slicer

AI Highlights
  • - 615A meat slicer has aluminum and stainless model options.
  • - User asks if the material refers to the entire slicer or just the cutting blade.

Im going to buy the 615A meat slicer. It appears that there is an aluminum model and a stainless model.

Is that referring to the entire slicer construction, or maybe just the cutting blade? Please advise.

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Neli Cei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rustling sharpner pieces

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Sad I have to throw away sharpner. No parts or refurbishing g is available

Difficult to find customer service number. Did not come up on your site

View full review
Robert M Ikc

I didn't order anything

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AI Highlights
  • - I paid $6.89 shipping for a TMobile survey.
  • - I didn't request anything from MGG marketingchefschoice.
  • - Refund the $89.98 charge.

I answered a TMobile survey and paid for the shipping only $6.89 only. I didn't request anything from MGG marketingchefschoice.

Please refund my account. I want the charge of $89.98 refunded. I will report this and callback o 05/23/23. This is like fraudulent activity.

Remove the charge immediately! I don't want!No

Loss:
$90

Preferred solution: Full refund

User's recommendation: Never

View full review

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