Checksmart
Reviews and Complaints
Checking on status of current loan
Preferred solution: Apology
Fee and infight cards
Preferred solution: Full refund
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Verified Reviewer | Canton, OhioCost of money
- Money when needed
- Convenient
- Bad customer service and rude employees
Preferred solution: Full refund
User's recommendation: Make certain that you understand that if you add your bank account information, they can and WILL take your money without your knowledge.
Fraud
- Money when needed
- Misleading info
Preferred solution: Full refund
Collection put in BK and still trying to collect!
User's recommendation: I would not go with them!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Huber Heights, OhioMoney withdrawn out of my account
- Payday loan
- Whole experience of getting lied to about a solution
Preferred solution: Price reduction
User's recommendation: Never never never
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Verified Reviewer | Youngstown, OhioComplaint
Preferred solution: Let the company propose a solution
Money withdrawn out of my account
User's recommendation: Very bad to do business with their employees are extremely rude
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Roseville, MichiganComplaint
- Money when needed
- Payday loan
- Customer service
- Misinformation
- High pament return
Preferred solution: Let the company propose a solution
User's recommendation: none!!
You made a mistake which is preventing me from getting a bank account.
Preferred solution: I need an apology, and I need this immediately fixed. Or I need to sue.
I have a complaint
- Money when needed
- Misinformation
- Customer service
Preferred solution: Apology
User's recommendation: nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaResolved: Harrased by phone for payment not due
I was never contacted again by Check Smart employees. On 2/10/20 I went in to store and made my payment as usual, not a word about being late on my account. So far haven't heard from them this month.
Victor from Checksmart #65, @ 1930 W Indian School Rd, Phoenix AZ offered to take a partial payment to keep my account from being charged late fees. Meantime he would speak with his manager who wouldn't be in till Monday. I refused to make a partial payment. I told them to read my file.
Do they not have access? Perhaps better training of employees is still needed. I emailed corporate office 2 years ago with this problem. I thought it was resolved.
Apparently it wasn't. This will be the last time I will put up with this problem of incompetence with Checksmart employees. I will seek legal council, and have the balance of my account cleared.
I should have done it before when Checksmart withdrew funds twice in one month and I wasn't refunded. Prompt attention to this matter would be beneficial.
- Customer service
- All
- Never ending balance
- Bad customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jeffersonville, IndianaComplaint
User's recommendation: None for the moment other than I've always had a good rapport
My stimuls check
Coronavirus
- Cash checks
- Money when needed
- Too high of interest
Preferred solution: Differ my payment
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"you understand " LOL... What a breakthrough...
What's next from the brain trust, a cure for cancer and COVID. Adult101-Always READ & UNDERSTAND what you sign. Someone telling you something means dyck. What YOU signed is what matters.
You're stuck with the fees unless of course what YOU signed says something different.
Your fault.... I know...."you must work for them."