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CheckRedi

CheckRedi

www.checkredi.com
What is your customer experience with CheckRedi?

CheckRedi Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

CheckRedi has a 1.0 star rating from 1 review and overall customer sentiment is negative; recent recommendation: "Don't use smartpay." This entry appears in CheckRedi reviews and customer complaints about billing and auto withdrawals.

Positive Feedback

There is no positive feedback in the available review; the sole reviewer described attempts to resolve a disputed charge.

Negative Feedback / Risk Areas

  • Recurring complaint about smartpay and failed auto withdrawals leading to collections.
  • Alleged refusal to accept payment for the original charge and disputes over late fees.
  • Concerns raised about collections practices and customer service response to billing issues.

Key Takeaways for Future Customers

  • Review CheckRedi reviews before enrolling in auto-pay or membership services.
  • Monitor accounts closely if using smartpay or auto withdrawals and keep records of payments.
  • Be prepared to escalate billing disputes to regulators or legal counsel if unresolved.
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Media from reviews

CheckRedi - I'd give them -1 if I could
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Robin Ohe

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Verified Reviewer

I'd give them -1 if I could

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AI Highlights
  • CumberlandFarms Smart Pay pulled funds; my account was hacked and closed.
  • Auto withdrawals to a new account failed and Checkredi is chasing $70.
CheckRedi - I'd give them -1 if I could
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Updated by user Sep 22, 2023

They have stopped calling and bothering me and I haven't as yet contacted a lawyer or the attorney general's office. They didn't give me an option to pay the $35 but not the late fee, so I have done nothing at this time.

Original review Aug 23, 2023
I belonged to CumberlandFarms Smart pay--it took $$ directly out of my bank account. my account got hacked and I had to close it.

I was told auto withdrawals would be transferred to a new account. So I used my card for $35 of gas but unbeknownst to me it didn't transfer and it was after my account was closed. So now checkredi, their collection agency is hounding me for $70--the original charge and the $35 late fee. I offered to just pay the charge, which I thought had been paid, and they refused.

I will complain to pissed customer.com and my attorney general's office.

Don't use smart pay. Nothing smart about it.
Cons:
  • Unhelpful
  • Unco-operative
  • Hostile

Preferred solution: I'd like to pay the $35 without the additional $35 tagged on, since I wasn't even aware there was a problem. And I'd like CheckRedi to stop calling and harassing me.

User's recommendation: Don't use smartpay.

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