Ivelis Fhe

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Verified Reviewer

No customer service

I tried to drive for the spark app and they cant verify my information. They sent me to checkr app to look at my information and (using correct information) they cant find me on that either. No one can help me
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Cons:
  • No phone number

Preferred solution: My information corrected so I can proceed with spark.

User's recommendation: Good luck

Redouane E Mez

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Verified Buyer
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Verified Reviewer
| map-marker Revere, Massachusetts

Back to work

Checkr - Back to work
Checkr - Back to work - Image 2
Hello My case in court is dismiss one month a go but my background check still on I dont know why please I want to back work because long time am not working Please check my case Thank you so much
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Redouane E Mez

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Verified Buyer
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Verified Reviewer

I want drive with Lyft company

Checkr - I want drive with Lyft company
Checkr - I want drive with Lyft company - Image 2
My case is canceled in curt please i want back to work because long time stopped from my work I have tow family support Please check my report
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Pros:
  • Driver for lyft

Preferred solution: Deliver product or service ordered

Flavio G Qni

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Verified Reviewer
| map-marker Key West, Florida

No se

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Checkr - No se
Quiero hablar con un trabajador de chekr Porque yo tengo una cuenta de DoorDash pero estoy estancado en El segundo paso que es por mi cuenta de banco Pero no me aparece nada donde yo pueda picarle para ponerla sólo un párrafo y necesito ayuda
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Anonymous

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Verified Buyer
| map-marker Chicago, Illinois

I need help with my background check I have letters for court I’m not guilty

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Checkr - I need help with my background check I have letters for court I’m not guilty
Checkr - I need help with my background check I have letters for court I’m not guilty - Image 2
last year I was in a store and it was close to closing, two men and a woman were there, they spoke the same Romanian language, I started talking to them and they were stealing, the doors of the store closed and the police took us all four of them, I never saw them again and they put me in a place with them for their deeds, now I have paper from the court that I am not guilty and I have not committed any crime how can I send you this paper that prove that I am not guilty, I am a single mother and I want to go back to Uber to work because I risk losing my house, please help me!
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Rodney N Svt

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Verified Reviewer

No contact information and they don’t get back to you

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Checkr - No contact information and they don’t get back to you
Original review Feb 03, 2024
I been trying to get a new background check for Uber and door dash and they wont do it I reached out to Uber and door dash and they told me its up to checkr which I did and I havent heard anything back from them its so hard to get in contact with anyone there its no way to get in contact with anyone thats human and they have no phone number can you please help me with this issue
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Pros:
  • There is no pros
Cons:
  • Bad company

Preferred solution: I like them to resolve my issue with my back ground check

Jefferson n Zcc

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Verified Reviewer

No effient customer service channel.

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Checkr - No effient customer service channel.
I'm trying to get in touch with Checkr to verify a possible SSN that is wrong but I keep going in circles because they dont have a direct channel for customer support, and that's sad.
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Preferred solution: Effiency

User's recommendation: Good luck

Gadiel Onm

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Verified Reviewer
| map-marker Fresno, California

This time the person I talk to she understands me ,I am waiting for soo many days,thank you.

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Checkr - This time the person I talk to she understands me ,I am waiting for soo many days,thank...
Checkr - This time the person I talk to she understands me ,I am waiting for soo many... - Image 2
Hello dear, I just see background check , I send screenshot of that .This is the issue from so many days.Right now I send you my work authorization card that I received now . Thank you
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User's recommendation: Good

Landon T Wxy

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Verified Reviewer

Bad service

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I'm just trying to sign up for Doordash and figure out why my background check isn't working. I have emailed multiple times, and it seems you don't have a phone number which is weird for a company. So I want to talk to a real agent. Not a bot.
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Preferred solution: Apology

User's recommendation: Make them get a number

Ceirrarose G

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Verified Reviewer

Background check

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My background check says that theres some information thats not correct. The only thing I see that couldve held me up is my namemy first name is Ceirrarose I dont have a middle name.
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Cons:
  • Cannot reach any one at least not a person

Preferred solution: I would like to get my background check right so I can work

Tiffany K Ame

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Verified Reviewer

Cannot contact a human and emails/disputes are a joke.

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After working for Instacart for two years, they sent a message saying a background was being ran again on me. Checkr completed my background and some information needed to be updated on their end.

I contacted them by email, because that's obviously the only way you can contact them. I mean , you can by phone but you won't ever get a human being. But, after all this back and forth with them and Instacart, they just started lying to me saying my information had been revised and sent to Instacart. What a damn joke!

Instacart kept emailing me , saying to contact checkr. Lol I kept telling them checkr is not trying to help me do a simple task to help me get back to work.

I just can't believe these companies even use this p.o.s company to do their checks for them. It has been nothing but a back and forth nightmares for weeks now, with the pointless emails.

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Cons:
  • No customer service

Preferred solution: To speak with a living human being and not bots.

User's recommendation: Nothing to recommend, sadly!

Gustavo S Vvj

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Verified Reviewer

Total Scam

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Used and now receive an invoice. Good luck trying to contact customer services. Only a robot chat and nothing else no agent or phone number to call.
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Loss:
$200
Cons:
  • No customer service

Preferred solution: cancel

Uchebuakwu Anthony E

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Verified Reviewer

Your company Inactivity.

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It should not take a year to review/reactivate someone's door dash account. I have bills to pay and mouths to feed.
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Preferred solution: Reactivate my door dash account.

Wendy W Zbd

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Verified Reviewer

Information should not have been accessed.

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Checker did a background for Lyft and accessed info that even I can't access yet because my case hasn't been heard yet by the court. Meaning I haven't been convicted of anything.
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Preferred solution: A retraction of what they showed Lyft.

User's recommendation: Be careful who the company you are applying for uses for background checks

Jamahl Emi
map-marker Columbus, Ohio

Ruined my life

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This company got bad information from a county search and flagged me. Now I can't support my family, and they allow themselves 30 days to correct this bad information. They are a despicable company profiting from others suffering. Nothing quite like legal defamation and then taking your good old time to correct the error. They have cost me tens of thousands of dollars and are continuing to cost me more. The people that run this should all be in prison.
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User's recommendation: Avoid if at all possible

Johnson F Hgs

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Verified Reviewer

Adjusted my account

Checkr - Adjusted my account
Problem sign in with Uber or Lyft regarding my drivers license because I have a violation in 2016 thats almost 8 years now my license is cleared with zero whatever else was dismissed please I wanna be Able to drive I just lost my job I got 3 kids so adjust that matters for me so I can get back on the road thank you
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