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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Never received a copy of my background check from Lyft

Need back ground check from Lyft. Please send me the copy or call me at (414) 531-**** to go over my background. Thank you
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ID
#2843139 Review #2843139 is a subjective opinion of poster.
New Reviewer

Having a problem with my background check

Its say my Uber eat background is suspended even though I did it a couple days ago. Ive emailed twice and still havent gotten any help

User's recommendation: You should try it.

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ID
#2841034 Review #2841034 is a subjective opinion of poster.
Preferred solution
Help

Background check taking 3 weeks and they have no communication

My background check was to take 7 business days then it was extended to 14 days, and now 21 days. For no reason, if they need more information they should ask. I have a CDL A license any and all information for my background is available through the agency

User's recommendation: This company cannot deliver results in a timely manner, its a waste of time and money.

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ID
#2838907 Review #2838907 is a subjective opinion of poster.
Cons
  • Too slow no communication
Loss
$2000
Preferred solution
Deliver product or service ordered

Background check for uber has been over 4 weeks now

My background check went in around 08/05/2021 with a note stating it would be completed by 08/24/2021now it's 09/03/2021and it is still pending.
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ID
#2838343 Review #2838343 is a subjective opinion of poster.
Location
Los Angeles, California

Not accepting my social

They keep saying DUE TO THE SOCIAL SECURITY NUMBER YOU ENTER WE CAN NOT RUN YOUR BACKGROUND WHY?????

User's recommendation: I’ll never recommend.

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ID
#2838116 Review #2838116 is a subjective opinion of poster.
Location
Memphis, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My background check is suspended

i just want to start working i believe ive provided everything correctly ive contacted door dash and all i need is my background check cleared. i have never been in an accident or been given a citation for driving so i see no reason why i am not doing deliveries yet. ive explained my situation and it seems like nobody on your end cares, please if anyone can see this a real person, i need this i know its small but its very big for me right now. please.
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ID
#2838085 Review #2838085 is a subjective opinion of poster.
Pros
  • Best idea for running background checks
Cons
  • No solution to the problem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Background suspenseful for unknown reasons

my background checkr was suspended and thats incorrect i dont have any disciplinary reports and i received my license no longer than two months ago so theres no way i should have any trouble starting an account. why does it take years to start working when all it takes is the push of a bottom ive been trying to get employed by a delivery service for months now and its all the same thing. im a struggling mother who needs a job so please help me ! please !

User's recommendation: don’t even try if it’s this hard.

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ID
#2838075 Review #2838075 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • No personal contact to fix the problem
  • Unresponsive support
  • No solution to the problem
Preferred solution
my background completed so i can work please!! i need this
New Reviewer

Background results

It is sad that you cannot talk to a live person to discuss the reason why a background check is taking so long I initiated a background check July 26, 2021 and as of September 3 I have yet to get any results I have never known for a background check to take over 30 days
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ID
#2838042 Review #2838042 is a subjective opinion of poster.
Cons
  • Takes too long
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

There is an error with my SSN

They gave me a bunch of automated questions and then ended the call before I could talk to a person or even tell them what was wrong
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ID
#2837931 Review #2837931 is a subjective opinion of poster.
Cons
  • Unresponsive support
  • No personal contact to fix the problem
Preferred solution
I just want to do my background check

My application was suspended

My application was suspended and there is no way to call these people ! So I can't get a reason why my background check was suspended. I have sent numerous emails and no answer .This is a shady service if you are serious about a job please do NOT use this company! They will make you not even give you an accurate check they will stall you and suspended your check with no reason and no follow up .. and thier help center is a ghost!O NOT D

User's recommendation: DO NOT USE.

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ID
#2837797 Review #2837797 is a subjective opinion of poster.
Preferred solution
Apology

Glitching my SSN

I sent in verification of ssn and yet they said I havent sent in documents they a lie and dont do their job well. Also they messed up my on boarding with Uber so now Im unable to work
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ID
#2837746 Review #2837746 is a subjective opinion of poster.
Location
Memphis, Tennessee
New Reviewer

They are always to busy to answer my concerns

The help center is not going to fix the error on my background check. They have terrible customer service.
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ID
#2837658 Review #2837658 is a subjective opinion of poster.
Pros
  • U get a repot on your candidates
  • Are a background check agency
Cons
  • No assistance
  • Will not correct report
  • Unresponsive support
Preferred solution
Just resolve the error on my background check

Just Hurtful

Ok I just wanna know will i be able to uber again? I was working for 3 yrs with no issues. Why Why Why this is so hurtful when you trying to do the right thing.
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ID
#2835616 Review #2835616 is a subjective opinion of poster.
Location
Pearland, Texas
New Reviewer

Background check

I apply for DoorDash and instacart and For DoorDash is ok and for instacart says is suspended? I sent a lot an emails but no response at all
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ID
#2835557 Review #2835557 is a subjective opinion of poster.
Location
Moreno Valley, California
New Reviewer

Wrong information on background

Original review updated by user Sep 02, 2021
For some reason. My last name is being presented as my first name and first name is appearing as my last name. Also my home address that is appearing my background is wrong. Im in the military and am currently living in California, not Texas. Im from Texas yes, but my duty station is in California. Also my old number is on my profile, instead of my recent or current number. I think all this has had and effect to why they denied me on ubereats and door dash. However, I used to do ubereats never got deactivated, so Im really bothered with why this go round is so complicated and difficult.
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ID
#2834932 Review #2834932 is a subjective opinion of poster.
Pros
  • Safety of customers
Cons
  • Its hard to get in touch of a representative
Preferred solution
Let the company propose a solution