Checkers South Africa Reviews

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New Reviewer

Complain pissed off

Good day I visited your Fleurdal Bloemfontein branch today as I entered the liquor store I was stoped by staff telling me I should leave my 6 and 7 year old children outside as they are not allowed in the liquor store, now tell me what customer will leave their child unattended outside?? When inquired about this with the store manager Tuan he told me that this is true, and he is waiting for the sign to put up on the door? The way I was treated as a VERY loyal Checkers customer is totally unacceptable and will rather support Pick and Pay in the future. Please see my xtra savings card number to see how much I spend in your store 971008****619094. Again this type of treatment is unacceptable and I will make sure that non of my friend including myself will never support Checkers again

User's recommendation: Not all.

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ID
#3238392 Review #3238392 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Preferred solution
Head of checkers to contact me
New Reviewer

Disgusted with chicken & broccoli bake

Checkers South Africa - Disgusted with chicken & broccoli bake
Checkers South Africa - Disgusted with chicken & broccoli bake
Checkers South Africa - Disgusted with chicken & broccoli bake
Bought Checkers Chicken & Broccoli Bake, totally disgusting, no chicken, the broccoli raw, although specified "fully cooked " couldn't eat it, even heated longer than prescribed time for reheating. So disappointing

User's recommendation: Don't buy @ Checkers.

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ID
#3190830 Review #3190830 is a subjective opinion of poster.
Location
Benoni, Gauteng
Preferred solution
Full refund

Awful chicken fillet breasts

I have recently moved over from shopping at Woolworths and Spar to shopping at Checkers in Virginia Durban North. I shop there daily and today I bought a pack of simple truth free range breast fillets. To say that they were awful is an understatement. I know how to cook as I owned a restaurant for many years. They were so tough and rubbery you couldn't even get a knife through them. I had to throw them away and go buy chicken fillets from my local Spar. Extremely disappointing.
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ID
#2993646 Review #2993646 is a subjective opinion of poster.
Location
Durban, Kwazulu-Natal

Bad Service

I went to Checkers Canal Walk Century City yesterday morning 17 Oct 2021 @ 09H30 to buy Ariel Washing Capsules (21) what was on special. There was no stock. I then bought some other groceries and went to the paypoint and asked about the Ariel Capsules and the lady at the till said to me there must be. She then called the floor manager I did not get his name a short white male and he looked like just ignoring her and walked on. She the call the other floor manager (Tall African male). He then went to look in the store and came back to us and explained the truck never delivered yesterday morning. The lady said to him then I (me) can get a "Rain Check" and he said it is ok. She said I must just go to the customers help desk. I then paid for my groceries. Then the 1st manager came back to us and he said to us I cannot get a rain check for the Ariel Capsule special. He is type of person that are chasing clients away from Checkers. In the future I will not go to Canal Walk Century City, Cape Town Checkers again.

User's recommendation: Do not go to Checkers in Canal Walk Century City.

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ID
#2982099 Review #2982099 is a subjective opinion of poster.
Location
Johannesburg, Gauteng

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New Reviewer

For bad service and old food

Checkers South Africa - For bad service and old food
Hi I am a very upset customer for this past 4 days am getting food that is smelly and old from checkers in baywest.. And what makes me more angry am pregnant what if something happens with my baby. I went to the store and they called the deli manager the guy just tell me he is gonna give my money back not even he will rectify it or he is sorry... Wow very bad service. And am not gonna leave it there...

User's recommendation: Ver bad.

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ID
#2872814 Review #2872814 is a subjective opinion of poster.
Loss
$76
Preferred solution
Let the company propose a solution
New Reviewer

Unprofessional service

I have never been so humiliated and belittled by a person In a superior position in a store in my life it's the most unprofessional way to handle a customer ever!! I went to Checkers @ Kolonnade shopping center 4:40 to buy wine today and was standing in the queue to get serviced and even while standing in the queue i was bringing it to their attention that it's about to be 5 to get assisted and as i was standing in the queue the power trip and came back on it took awhile before they could get the system up and running again and only having 2 staff members assisting in a queue were over 5 cashier's can assist I patiently awaiting my turn I got to the till @ 5 the lady then told me she cant Assistant me as its already 5 I tried explaining to the lady that I got in the queue before 5 and was busy trying to wave them down to assist me before time approaches she called the manager on stand by to come assist this was now 17:2 The manager without consideration of what just happened told me to stop wasting his time and other costumers time as they will not assist me wat made it all worse was when he dragged it to say "if I was buying children's nappies he would maybe assist me but since I'm buying wine I should stop wasting his time" and while I was still standing there he then called the next costumer My question is what does that statement he made applies that I am irresponsible to the extend that I would buy alcohol over children nappies? How could one is such a position have such implications? I personally feel that no matter who u are and what position you may find yourself it's never the root to ever take to belittle a client or costumer and even make a mockery of a costumer that enters your store Checkers is a very well established company to be dragged trough the mud by people misusing their position on to potential costumers.. I can only hope that what I'm voicing out will put into perspective and dealt with in order Trust to hear from the costumer service department soon Regard
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ID
#2150641 Review #2150641 is a subjective opinion of poster.
Location
Pretoria, Gauteng
Service
Checkers South Africa Manager
Preferred solution
Let the company propose a solution

Express till

We waited forever at the express till during the lunchtime rush as someone was transacting something that should of been done at the money market, and to top it off there was a mistake made and we had to wait even longer. I ended up just leaving everything and walked out. Shouldn't the supervisor/manager advise the tellers at express tills not to do those transactions there especially lunch time.
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ID
#1506263 Review #1506263 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Cons
  • Lunchtime rush service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Bad experience at checkers

Ordered 2 #3 large combos with bacon 2 orders of $4meal deals all with root beers additional 2 apple pies and funnel fries total equals 28.60 In drive Thur the order taker was very rude when I asked for and extra cup holder for the four drinks She had a attitude. Waited in drive Thur for about 15min get my food I’m assuming cause it was a long wait the food was fresh at this point I reached my home in less than five minutes I don’t live too far from this location I get home no bacon on the sandwich meat is cold and hard fries cold funnel fries with no powder on it I go back to this location and the same order taker starts laughing as she began to open the window and she takes like three seconds before she slides the window open I explain to her what the problem was and she treated me as if I was being to picky about my food so I asked her is it a problem she looks at me and closes the window in my face I knocked on the window and she returned I tell her don’t worry about it because no I’m not comfortable with someone like her with my food so I’m thinking a manager will come assist me at the window no one comes so she comes back and ask for my debt card I give it to her and I walked away looking at the receipt on the way to my car I relized that i only got refunded 8 dollars and some change when I returned the two # 3 combos and 2 apple pies and funnel fries so I returned back to the window and the sandwich maker came to assist me he was the only one who had professional customer service so the manager comes and show me the receipt of two $4 meal deal with the price on 8 and some change I explained to her that the refund That was refunded was incorrect and she threw my receipt on the floor and refused to help me so stood at the window for a good 5min she ignore me and I ask are u really gonna leave me standing her holding up the line she ignored me again so I got upset and we exchanged some words to one another my words were explaining how customers service works and she kept saying girl please whatever so I am in the parking lot at the location looking stupid waiting on the cops I never felt this way nothing has been resolved yet I’m so upset this is not right
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ID
#1408555 Review #1408555 is a subjective opinion of poster.
Location
Miami, Florida
Service
Checkers South Africa Manager
Reason of review
Problems with payment

Treatment

I went to checkers Waverjy around 7:30 this day.(22/07/2018)I was harassed and very humiliated by the behaviour of the manager who called me STRAAT MEIT. I feel very insulted and fearing to ever visit that site once more.What frustrates me even more is that,HOW DARE YOU TREAT CUSTOMERS THAT WAY?Im wondering whether it was because I'm black and there was a white woman standing behind me or maybe it was the way presented my self in terms of dress code as to what I was eear What I was wearing on the day. I am a resident of Eastlyn , Lindo Park ext 1 100 Magnolia str. Contact: My name is Paulette contact number 076090****
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ID
#1310085 Review #1310085 is a subjective opinion of poster.
Location
Pretoria, Gauteng
Service
Checkers South Africa Manager
Reason of review
Poor customer service

Staff are comitting fraud... At money market

We deposit 2000 in there money market on the 28th march 2hours later the money was qith drawn at u save by unknown male.... How did this person get the particulars of the deposit,we gathered that cashier that help us has comitted fraud... A case has been open against this branch.......
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ID
#1222762 Review #1222762 is a subjective opinion of poster.
Service
Checkers South Africa Cashier
Reason of review
Poor customer service

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