CheapTickets
CheapTickets Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CheapTickets has 1.6 star rating based on 91 customer reviews. Consumers are mostly dissatisfied.
43% of users would likely recommend CheapTickets to a friend or colleague.
- Rating Distribution
Pros: Easy to book, Cheap ticket prices, Can have a cheap fare.
Cons: Lack of regard for customer, Customer service, Longest waiting time.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CheapTickets has 1.6 star rating based on 91 customer reviews. Consumers are mostly dissatisfied.
43% of users would likely recommend CheapTickets to a friend or colleague.
- Rating Distribution
Pros: Easy to book, Cheap ticket prices, Can have a cheap fare.
Cons: Lack of regard for customer, Customer service, Longest waiting time.Recent recommendations regarding this business are as follows: "Have all info ready when calling cheap tickets.", "Give refunds in emergency situations or a some kind of discount", "Sometimes the e-mails are not as clear as they could be. Fortunately, customer service is excellent.", "Cheap Tickets is very unprofessional", "recommend this website".
Most users ask CheapTickets for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Already 8 months I dont received my refund money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInchecken
To whom it concerns
We booked our flight from Eindhoven to Vienna and back again by Cheaptickets.nl. We also booked automated checkin but this has not been done by Cheaptickets.
Therefor we made a telephone call to Cheaptickets for clarification, but the person in question told us that we had to check in ourself. After trying several times we came to the conclusion that it did not work.
So we had to check in at the airport in Eindhoven and for the return flight in Vienna. For this check in we had to pay 55 per person on top of the costs of 24 for the automated check in bringing the total cost to 244.
So we would appreciate a refund from Cheaptickets for these expenses
- Good price
- Difficult communication
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nijmegen, GelderlandInchecken
To whom it concerns
We booked our flight from Eindhoven to Vienna and back again by Cheaptickets.nl. We also booked automated checkin but this has not been done by Cheaptickets.
Therefor we made a telephone call to Cheaptickets for clarification, but the person in question told us that we had to check in ourself. After trying several times we came to the conclusion that it did not work.
So we had to check in at the airport in Eindhoven and for the return flight in Vienna. For this check in we had to pay 55 per person on top of the costs of 24 for the automated check in bringing the total cost to 244.
So we would appreciate a refund from Cheaptickets for these expenses
My bankaccount is: NL53ABNA043088****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOne of my flights was canceled due to a blew out door on alaska
- Low rates
Preferred solution: Change my ticket to another date and time, or full refund if flight can’t be changed.
User's recommendation: Have all info ready when calling cheap tickets.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery friendly, very calm, very efficient.
- Cheap ticket prices
Preferred solution: What I already got from your agent, an alternative flight.
User's recommendation: Sometimes the e-mails are not as clear as they could be. Fortunately, customer service is excellent.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanceling a flight
- Cheap flights
- Not a refund
- Only get credit
Preferred solution: Full refund
Terrible customer service no help with my ticket refund
Preferred solution: Full refund
User's recommendation: Give refunds in emergency situations or a some kind of discount
I'm having a problem paying for my ticket
Need to use my two tickets that I booked American Airlines. They are paid for.
User's recommendation: Cheap Tickets is very unprofessional
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rotterdam, South HollandTAP Air canceled our flight and reassigned us to a new much earlier flight. We asked to modify the reassigned flight and have not heard anything from CheapTickets or From TAP Air???
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bochum, North Rhine-WestphaliaBecause I need cheap ticket
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund on baggage
Preferred solution: refund on baggage for ticket that was not used due to illness
User's recommendation: recommend this website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNotice of confirmation but no flights booked
I had credits from a flight cancelled a few years ago due to covid. On January 23 I booked new flights , paid the difference after the credit and received a confirmation e-mail.
I went to United.com to purchase seats but my itinerary didn't exist.
I contacted you and talked to 3 different agents that all I was told was that it wasn't confirmed and that my payment would be reverted back to the bank. No assistance in re-booking and was told I'd have to book on-line again and that now the payment would be more!!!
I do not want to wait to reserve these flights in event of higher prices so I tried to book on-line and now there are no credits available.
I'm very upset that I found flights, paid, booked and now being told I have to wait for the payment to be reversed and am now going to have to pay more because of the wait and no credits available.
Can't agents assist with finalizing a booking like this?
There has to be something that could be done.
Preferred solution: I want the flights I booked and now being told I have to wait to re-book and am going to have to pay more
User's recommendation: Poorly trained staff with no flexibility
Travel Expert Talks
Utterly disappointed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot good at all I wanted to change my flight and up to now no help I had to cancel and buy a new ticket one person said I will get a refund if I sent the death certificate and now am hearing something
No help!
Preferred solution: Full refund
About
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CheapTickets is an American-based company which was founded in 1986. The company offers cheap tickets for hotels and car rent as well as tickets for flights and cruises. At CheapTickets you can purchase tickets for flight, hotel and the car at the same time. It is also possible to book vacation packages such as trips to New York, Mexico, Puerto Rico etc. The prices start from as little as 450 $. Every Tuesday CheapTickets introduce an offer of the week where you can find a lot of great deals at incredibly low prices. Once you have chosen your flight and hotel you can also look into purchasing tickets for different events such as sports, theatre and concerts. CheapTickets has a customer service and they claim to use travel protection and privacy policy.
CheapTickets is ranked 103 out of 874 in Travel category
Europe
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