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Chcarolinaherrera

Chcarolinaherrera

chcarolinaherrera.com
What is your customer experience with Chcarolinaherrera?

Chcarolinaherrera Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Chcarolinaherrera has a 2.3 star rating from 1 review; consumers are mostly dissatisfied. Pros note love of the fashion while cons highlight very bad customer service and a high price level.

Positive Feedback

Customers praise the brand's fashion and style despite other issues.

Negative Feedback / Risk Areas

  • Chcarolinaherrera reviews report long delays and unresolved refunds.
  • Chcarolinaherrera customer complaints emphasize poor customer service responsiveness.
  • Consumers mention weak product quality and problems with discounts and special offers versus the reported price level.

Key Takeaways for Future Customers

  • Expect style strengths but verify return and refund policies before purchase.
  • Be prepared for slow customer support and consider whether the value matches the price.
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Salwa S Rpq

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Verified Reviewer

Waiting on my refund

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AI Highlights
  • Returned item over 2 months ago; refund not received.
  • Refund pending; only two replies say they are looking into it.

I returned an item a purchased over 2 months ago. I still didnt receive my refund, Ive been emailing chat service only 2 people got back to me saying we are looking into this.

This very disappointing to see this kind of service from an Amazing high end brand.

Loss:
$460
Pros:
  • Love the fashion
Cons:
  • Very bad customer service

Preferred solution: Full refund

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Anonymous
map-marker San Ysidro, California

Unhappy, poor quality, poor service

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AI Highlights
  • Belt snapped after hours of wear; pin broke and was almost the size of an earring.
  • Replacement required approval; the wait was 3 weeks to a month.

I Carlos Medina purchased a belt for my wife for Christmas. Then after a few months in March we went on a Vacation and my wife was happy to finally wear the belt.

We went to dinner, and the belt snapped after a few hours of wear, it broke from the pin that goes into the holes of the belt. it is also poorly made due to the pin is almost the size of a earring. its a belt to support pants, were it didn't even support the belt itself, which I didn't pay attention while purchasing it.

After taking it back to the store and getting it checked out for replacement, they told me that it needed approval, so it would take a few days.

After I had to call for a response, because there was no courtesy call after those few days they told me that it would take 3 weeks to a month which it's absurd for a suppose to be quality product or brand.

I am requesting my money back due to this poor customer service, quality of product and overall headache. It is ridiculous that such an expensive belt has no back up on their quality or name brand to please there customers and making customers to ask for their money back and possibly going to a different brand that will back up their product.

purchased at:

7007 Friars Rd Ste 386A

San Diego, Calif 92108

Transaction: 011231

AACA24B2143****-Belt

12/15/22

under my son's store account David Arellano, but purchased on my credit card

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