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Chaturbate's reply to: Banned account for no reason
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned account for no reason
I just purchased coins and my account got banned . I dont know the reason, I wasnt told a reason . I need my account unbanned or return my money.
Preferred solution: Unbanned my account or return money used to purchase your coins
Chaturbate's reply to: Tonycock61293 was partially banned
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTonycock61293 was partially banned
Hello, I am writing to you because my CB account tinycock61293 was banned from some features such as streaming from my camera and I cannot spend my tokens. It was because I didn't know the rules of CB and I pranked a girl with a video on my camera.
Obviously I don't know the man who appears in the video. Yesterday, if it helps, I uploaded my ID again. Could you get my account working normally again?
I apologize for the inconvenience caused and it will not happen again. Greetings.
Preferred solution: My CB account tinycock61293 was banned from some features such as streaming from my camera and I cannot spend my tokens.I apologize for the inconvenience caused and it will not happen again. Could you get my account working normally again?
Chaturbate's reply to: Resolved: My account was banned a few days ago for no reason.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My account was banned a few days ago for no reason.
Ban removed.
Sent a support email to restore my account and no response yet. Not impressed.
Essentially stole my tokens.
Username: Nowwhystyle="background-color:
Please help. Thanks.
Preferred solution: My account restored.
Chaturbate's reply to: Hacked
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Verified Reviewer | Mount Laurel, New JerseyHacked
Ex-girlfriend had access to the phone and keeps changing my password and logs me out. Please do something about this because I have tokens on there and I definitely need them
Chaturbate's reply to: Banned account with money in it
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Verified Reviewer | Shippagan, New BrunswickBanned account with money in it
My account has been banned because a 26 years old unverified member bombed my stream probably just to get me banned and have some leverage over me. The same person is now in jail for breaking in my appartment, destroying everything and leaving with about 2500$ worth of electronics, money and other items.
Law enforcement has forbade her to ever contact me again so I will never be able to get her verified to unlock broadcasting on my account.. please there's got to be something that can be done to unlock my account!
- Awesome plateform
- Great amount of traffic
- Beauyifull people
- Robotic customer assistance litterally no humanity
Preferred solution: I just want to be able to broadcast again and see the people I met and really like, which I can only contact through chaturbate
User's recommendation: Double lock you doors and don't trust women that seem too obsessed about you
Chaturbate's reply to: 402601****
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ulan-Ude, Far Eastern Federal District402601****
I have been charged almost 400 on my credit card. I only agree to 40...I was also banned about the same time. I cannot transfer my money out
Preferred solution: Full refund
Chaturbate's reply to: Chaturbate - There is no option for negative numbers or Zero
Serious crimes are never overlooked and each and every violation through the Chaturbate platform that this person has reported has been reviewed and appropriate action taken in line with policies. As noted throughout the Chaturbate Terms, when it comes to illegal conduct we have no tolerance and not only enthusiastically cooperate with law enforcement but report appropriate matters.
At no time has anyone ever suggested that the individual is a member of the Russian mafia.
The catholic priest allegation appears to be new but service uniforms, including clergy attire, are all prohibited. As a general practice if an independent broadcaster violates this policy they are warned and required to update their attire.
Regarding any purported PayPal refund, PayPal is a third party platform and we are not privy to their records. We would note, as this individual has been repeatedly advised, the Chaturbate Terms specifically prohibit off-platform financial transactions and we are unable to assist.
Regarding an email from a purported executive, no executive with Chaturbate has ever emailed this person. It seems appropriate and related to note that this individual previously received a warning in August 2023 for impersonating a Chaturbate team member in chat with other users of the Chaturbate platform.
There is no option for negative numbers or Zero
After 20 months of research its obvious that that are no rules in place and users prepay for a menu item then hope they receive something and there is no recourse whatsoever if one die not. A model can simply ban the user with no consequences to her.
There will be no refund, There will be no investigation, no questions asked, the users money is gone and he is banned, thanks for playing. Serious crimes are overlooked even when reported and documented. The standard response is: after thorough investigation our team has concluded your allegations are unfounded. Say something Chaturbate, Ill tell what business youre really in.
They had the audacity to accuse me of organizing a hit as a member as a member of the Russian Mafia. Sounded good but the guy is alive and Im not Russian. The model simply cooked up a story to get tokens for Christmas and she admits doing it 4 different times. It gets much better!
Attention Catholic Church. A studio owner dressed up a moderator as a Catholic Priest to help perpetuate a marriage scam, again Chaturbate investigative teams reply, unfounded!! lol haha! The model confessed, the moderator/priest confessed, PayPal forced the studio owner to refund the thousands of dollars but unfounded!!
lol haha. It gets better and the nonsense gets dangerous, with them turning a blind eye to everything as long as it produces a token sale. I even got an executive to say this in an E-mail! We do not care, we just care if we sell tokens.
Call me a liar CB and Ill post that e-mail right here. Its the wild, Wild West.
There should be a congressional investigation or an industry shutdown pending investigation. Anyone wishing to add evidence although I have a book of meticulously documented incidents, or anyone wishing join my legal team please feel free to contact +1(57*)***-****
Preferred solution: All the money I’m entitled to. For them to be fined completely out of business because no oversight will stop them from operating as they do.
User's recommendation: You’re a fool if you spend a dime with, use a different site. One that has a customer service number that is not a fax machine in the storefront of a rundown California strip mall with 4 employees.
Chaturbate's reply to: RECLAMATION POUR TROMPERIE
We would recommend submitting your request via our support form in our help center.(https://support.chaturbate.com/hc/en-us)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRECLAMATION POUR TROMPERIE
J'ai dépensé aujourd'hui 330jetons pour shannon_mac coy et les shows devaient être enregistrés dans ma collection . Je n'ai jamais eu le recording et je ne suis pas content car j'ai perdu 330 jetons pour rien.
Preferred solution: Full refund
Chaturbate's reply to: Banned account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned account
I have a banned account be nice to the models and customer service. Don't get banned like I did. It is bad
- Great cam models
Preferred solution: Reinstated
Chaturbate's reply to: Banned account after buying tokens
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | East Orange, New JerseyBanned account after buying tokens
I jus created an account thedevilisreal0666 i added 100usd an get banned as soon as i added the money, chaturbate is just stealing peoples money.. they banned the account an im a first time user..
User's recommendation: Dont ever go to chaturbate
Chaturbate's reply to: 216 in tokens was taken out of my account
Please provide your user name, so that we can better assist you.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lynchburg, Ohio216 in tokens was taken out of my account
Well I at least got my account back as well as the recording of my private party so IMO CHATURBATE SQUARED UP WITH ME 100%go for it just be careful
Chaturbate's reply to: Chaturbate - Getting the runaround!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGetting the runaround!!!
First, it starts off with not being paid for last month or this month after doing the proper identification and W9 form. Then getting my account suspended because they said one of my broadcasters was not age identified and they both were.
To have my account hacked the same night and locked out and cant fix any of these problems. Because you have to send an email to them to change your password which they dont respond back to. They just keep sending the same email about the one person they said wasnt age identified. How can you send them anything when they dont let you back into your account I've sent numerous emails since Sunday trying to fix this problem and still havent had it fixed.
I am so mad that somebody in their late 40s is having problems with age identification, having their account hacked and cant get back on to fix any of these problems. So I can get paid. This is past ridiculous!!!
Especially since Ive been using this site for many years. Im still waiting on $700 worth of income I still havent received.
- Was making money
- No customer service
- Age verification process
Preferred solution: I just want back on my account so I’m able to broadcast and paid the money I’m owed.
User's recommendation: If you want to do this, I would choose another site!!!time
Chaturbate's reply to: My account is banned
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Verified ReviewerMy account is banned
My account is banned i cotact support member team whit no respond
I wanna my money for token back right now
Preferred solution: Full refund
User's recommendation: ***
Chaturbate's reply to: Brodcast ban
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBrodcast ban
Yall didnt help me at all. Zero.
No answers not one. I pay a lot of money on chaturbate and now my favorite thing to do is gone with no reason telling me why or what happened .
I paid for an EXPENSIVE TOKEN PACKAGE LESS THEN 48 hours ago
Username TxMatt9558
Email collinsmatt54@***.com
Please help me. When I called i couldnt understand her accent and she was rude to me.
Preferred solution: My broadcast not to be banned
Chaturbate's reply to: Resolved: Tying to resolve an issue
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Verified ReviewerResolved: Tying to resolve an issue
IMy Chaturbate account has been banned I am trying to get the issue resolved. i am getting no response. Surely there is someone available to help
Preferred solution: unbanned.. or reimbursed for over 3000 tokens
Contact Information
Latest Question
My username is cashMasterzobistone was banned in February 20th or so No response, from the system or anything. Been a broadcaster for many years. Really hoping it can be resolved.
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