Skip to content
Chase Creditcards

Chase Creditcards Reviews

creditcards.chase.com
What is your customer experience with Chase Creditcards?

Chase Creditcards Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Chase Creditcards has a 1.0 star rating from 2 reviews; consumers report mostly negative experiences and dissatisfaction with account handling and credit impacts.

Key Takeaways for Future Customers

  • Expect strict fraud controls that some users say block legitimate transactions, per Chase Creditcards reviews.
  • Monitor available credit closely since customers report reductions after payments and disputed billing behavior.
  • Be prepared to contact customer service about denied charges and potential impacts on ongoing services.

Negative Feedback / Risk Areas

  • Reports of repeated transaction denials and being treated like fraud victims.
  • Complaints about credit availability dropping after payments, causing loss of services and life insurance.
  • Concerns about hidden fees and inconsistent billing practices noted in Chase customer complaints.

Positive Feedback

Few positive comments are present; long-term account holders remain but express frustration with limits and interest on their credit card accounts.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Demaya Xuy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible Credit Card Company.

AI Highlights
  • - Approved for a credit card, then denied a second transaction as fraudulent.
  • - Red flag on second transaction; horrible service.

They approved me for a Credit Card, then as soon as you try to make a second transaction, they deny you and say it's fraudulent. Horrible service.

They treat you like a criminal.

Put a red flag on the second transaction. Don't even waste your time when there's other lenders out there begging for you're business

User's recommendation: Don't waste your time.

View full review
Jan S Rjs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Major upset with Chase Credit Card.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Card used to block charges; now after maxing it with hotel bills, Chase allows charges for nearly two weeks, with possible hidden fees.

I had Chase Freedom Unlimited for 4+years & the card would block me from going over my limit. Now, since I have maxed it out from hotel bills from losing my home, Chase is allowing charges to go thru for nearly 2 weeks.

And every month. There may be hidden fees.I

User's recommendation: I would not recommend any Chase Credit Cards at all. Cards

View full review
1 comment
Guest

Who is adding charges to a maxed out card ? For sure the bank ; your balance will continue to show additional interest charges forever.

Hidden fees ? No. Neither are the late charges you will accumulate which are also added to the maxed out balance. It's not you adding charges, is it ?

I don't think or hope so because you know you're over limit and that is no good. "Automatic" charges ?

Disassociate yourself. The one really smart thing a certain President said was "when you find yourself in *** you ought to quit diggin' "

Raina Wgo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Treat customers wrong

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Two Chase cards: $10k credit paid off, other ~ $5k.
  • - Payments lower available credit to zero and some items are dropped.

I have had Chase credit card for years. I have $10000 credit on one and its paid off.

On the other one I owe a little more than $5000. Every month I make the required payment and more if I can. They have started lowering my available credit every time I make a payment. If I pay $200 thru lower my available credit that much then drop or remove one ongoing item First they dropped my life insurance without even telling me and neatly caused me to lose it.

Then my ink for my printer that caused the company to stop my ink and disable my printer and several other things. The latest is my internet. They also took

My available credit to zero. I never miss a month making at least minimum payment then the do me this way.

I think its dirty of them. I lnow the bill is large but so is their interest.Ive had it rough the past several years losing two husbands to cancer and the going through it myself. I think its dirty of them to lower my credit when I never miss a payment and cause me to lose things I need or have to find another way to pay when Im

Paying them every month. Ive paid enough in interest and other fees to more than pay the whole bill.

I a widow living on social security. The least they could do is leave my ongoing items I need alone and stop lowering my credit.

I am not buying anything mew only paying on what I owe but they are making it hard for me. When I make a payment my available credit should come up that amount not go down and now to zero.

Cons:
  • Ruining needed services of customers as well as their crrdif

Preferred solution: stop lowering available credit when a payment is made

User's recommendation: Stop their way of damaging customer credit. They give the opinion of minimum payments then cause us to lose services we badly need. Like my life insurance. I could never have got another insurance at my age if I hadn’t found out that they threw it out in time.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article