Chartwell Retirement Residences

Physio therapy during covid on the Tulip trail side only, debilitated clients now barely able to walk due to no standard of care. Your business manager on the 7th of March at approximately 10:30am parked in a handicapped parking spot, grounds for dismissal.

Improper diet for glucose intolerant resident, they doped my mother with insulin to rectify against family and prior diabetic specialist recommendations due to kidney disease. Storing cases of ppf devices in a common room next to an exit causing a fire Hazzard to the exit. An employee called myself at home and told me how to speak to my mother, completely not in her job description and arrogant/harrassment. Named Kim.

Laurie your administrator made lame excuses and swept it under the rug. I am still waiting for a letter of apology from your head office as I directed your administrator to do so.