Charming Charlie Complaints and Reviews
I went to Charming Charlies on 2-6-17 to purchase birthday gifts for my daughter. While in line in occurred to me that they give a coupon for your birthday; my birthday is in February. To make a long story short they would not honor a birthday coupon because when I signed up (who knows when that was) I didn't provide a valid email. I'm like....what ?! Anyway the cashier won't give me a birthday break and I contact Corporate Charming Charlie and...Read more
Awfull store ever. I was shopping with my husband there on Boxing Day. Charming Charlie was like my fav place to shop everytime I am at US. The girl who greet us at the door was very nice. After looking around, I choose to buy 2 bags, 2 wallets, 2 watched, 2 sunny glasses and 1 earring. I know exactly how many items I purchase. At the cashier, the girl who serve us chat a lil bit and I end up with 200 bucks something. I am not paying attention...Read more
I had items i needed to purchase on my phone which had low batteries. Asked for charger to retrieve images was told none compatible with my phone. Directed to Bestbuy, got a charger went back. Told there was no wall power outlet. Staff called manager who told them to direct me to the cinemas where i could find free charging port! The store @ Blackstone shoppes Millbury MA was closing in less than an hr. I decided to go to my car which was parked...Read more
Short Review for December 06, 2016
by Ihateyousomuch #967984
missing items in order, still paid for them. Customer service no call me back. What is going on with this store?
Short Review for December 06, 2016
by Ihateyousomuch #967981
Order completely cancelled yet they STILL CHARGED ME. I am now disputing $300 worth of apparel that I will never see. They are CROOKS. You call and you speak to service agents who dont know a thing, seriously. They truly need to get their act together... BANKRUPTCY ON YOU CHARMING CHARLIE, you are run by the Devil!!!!
Charming Charlie Online Order Review
by anonymous #966578
Placed an order in early Dec. 2016. Nothing out of stock. Received an email 2 weeks later saying order was cancelled. All items out of stock. Tried to contact customer service. No response. Will not order again!!!!
Short Review for November 21, 2016
by Charmingcharlieeatsdick #958952
The customer service online NEVER gets back to you no matter what the monetary value was of your order. I was notified that my entire order was cancelled a week after I made an order. Why? How would I know, no one calls or emails back. GET IT TOGETHER CHARLIE. You are terrible and so are your workers. Thanks for ripping me off of time and money.
I received an email about the $10.00 off handbags for the weekend of Sept 16th thru Sept 19th. My sister and I went in to purchase handbags. When I got to register the handbag rang up regular price. I mentioned to the clerk, that the handbags are $10.00 off,I showed her the email. She proceded to tell me they are not honoring that sale. That at the bottom of the advertisment it states,subject to change and they decided not to honor. I returned...Read more
Worst customer service ever!!!! They had 2 out of stock items and never told me until I got my shipment and 3 items were circled with what I can now make it is the word cancel on it. I look online at my order and see 2 were cancelled. I was overcharged $4.60 because they were taking my coupon discount away in small chunks off each item so what I was credited back was not correct. They were taking away part of my coupon. Then customer service...Read more
Good luck buying something online. I bought several things and then 5 days later I receive an email telling me the items are not available and the order was cancelled. I've heard many complaints before from other people who have experienced this, and it's like c'mon Charming Charlie..how come you guys haven't fixed this? So, if you see something cute, GOOD LUCK. If you don't want to continually get your hopes up only to be punched in the gut,...Read more
I was given 2 coupons for in store use from previous shopping trips. When I went to check out I was told that I couldn't use both on the same day and if I wanted to use them I'd have to put stuff back and return another day. To me this made no sense. I put everything back. This store would rather lose a sale than accommodate their customers. The next day my daughter wanted to shop at the plaza and against my better judgement went back in to...Read more
I've been a regular at charming Charlie for years. The girls who work there know me well. I came in this week and was being rung up at the register and the girl told me she loved the necklace I picked out. Her manager Alaina told her to "Stop chit chatting and get back to work." I was livid. The girls eyes were so surprised and I wanted to hug her because her boss was so rude. I'm not coming back to the South Jordan Charming Charlie anymore....Read more
I have loved coming to Charming Charlie throughout the years. I always find the best of items and enjoy myself. I recommend the store to everyone I meet. I usually shop at the Charming Charlie in the South Jordan District area. Never have had a problem until recently. I went in earlier this week and two sweet gals were helping me. Makenzie and Kaitlyn. They were able to help me match jewelry and a gorgeous handbag to my blouse. They knew their...Read more
My daughter and I where in the charming Charlie's on fashion show. Ask a associate named Bridget were to to find a certain item. She came accrossed very rude acted like we didn't want we what we intianaly wanted. But the item we wanted we found on our own. I will not return to this store and I will encourage people to not shop at this store as well!!! Bridget is not a good employee or a good representation for charming Charlie. We used to live...Read more