Aniket Yky
map-marker Dover, New Hampshire

You took money but didn’t getMy order

Where is my order. The money was taken from my account 6 days ago.no email or a message or tracking number .Where is my order ?

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Aniket Yky
map-marker Dover, New Hampshire

You took money but didn’t getMy order

The money was taken from account December 30 Have not received

It yet ? I have not received tracking or email or message !?

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Bryon Cnu
map-marker Walpole, Massachusetts

Have not received any of my PAID subscription orders!

Paid and did not receive my order!! Twice!! Please call me to explain as I have tried twice to sign up

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User's recommendation: Not now

Leeya Ycu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Collins, New York

Place an order

Tried 2x to place an order. Got to the point to pay now and it wouldn't go through.

If you are running a Labor Day sale, someone should be there to help. If you are not available until Tuesday, how can I still get the 40% off sale.

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Leeya Ycu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Collins, New York

Place an order

I tried 2x to place an order. Both times I got to "pay now " and it didn't work.

I want the 40% off. You are holding a Labor Day sale. But there us no way to reach you.

I still want the items in my cart at 40% off. How can you fix this.

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Joan S Fag

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have tried for 4 months to cancel my subscription

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Updated by user Nov 07, 2023

I have heard nothing from the company and I continue to receive the product via auto/ship!!! I filed a complaint/fraudulent charge with my credit card company. This has been going on SINCE MAY, 2023

Original review Oct 06, 2023

I have tried to CANCEL these products since May, 2023 and they CONTINUE to be sentI wish to RETURN these items ( unopened and sealed). I have also contacted my credit card company to start a dispute.

Please advise how I returns item since May. Thank you.

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Loss:
$300
Pros:
  • Great product
Cons:
  • Poor-to-no customer service

Preferred solution: Full refund

James G Cvu

Need to speak with someone before I order

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Someone from Charlottes Web stole my credit card. On the same day I purchased CBD oil someone used my credit card for seaside resort in Colorado for $1400 and then used it at the Marriott twice. I wanted to bring this to your attention because Im not gonna be able to buy any more oil because Im afraid this will happen again.

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Preferred solution: I don’t know

Anonymous
map-marker Peoria, Arizona

Need to speak with someone before I ordrt

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Customer service needs to get better. No one answers when you call and does not respond to emails . Was never like that.

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