Charlottes Web
Charlottes Web Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Charlottes Web has 3.0 star rating based on 5 customer reviews. Consumers are mostly neutral.
60% of users would likely recommend Charlottes Web to a friend or colleague.
- Rating Distribution
Pros: Great product.
Cons: No ccons, Poor-to-no customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Charlottes Web has 3.0 star rating based on 5 customer reviews. Consumers are mostly neutral.
60% of users would likely recommend Charlottes Web to a friend or colleague.
- Rating Distribution
Pros: Great product.
Cons: No ccons, Poor-to-no customer service.Recent recommendations regarding this business are as follows: "Normally good service.", "Not now".
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service. The price level of this organization is high according to consumer reviews.
Norwalk, California
Medication we use for our daughter…
Been trying to call customer service but it says company is currently close been trying since 10-30-25 no answer
User's recommendation: Normally good service..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Great products and service, the very best gummie I have found, thank you
Changed subscription to once a month. You're all good, thank you very much. Excellent company, would recommend.
- No ccons
Preferred solution: Deliver product or service ordered
Trouble with order
I placed an order today for buy two get one free, notice came up that card was not accepted, my bank contacted me that it was. I need to know.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription and points
I cant get into my account information through your website. I want to check on my subscription and points.
I actually hit this site accidentally. I’ve never had an issue with you all! I appreciate you all very much!! big thank you!!
Not pissed. Hit wrong site accidentally.
Love you guys!!
Never had an issue with your customer service. Its always top notch!!
Thank you so much!
You took money but didn’t getMy order
Where is my order. The money was taken from my account 6 days ago.no email or a message or tracking number .Where is my order ?
You took money but didn’t getMy order
The money was taken from account December 30 Have not received
It yet ? I have not received tracking or email or message !?
Have not received any of my PAID subscription orders!
Paid and did not receive my order!! Twice!! Please call me to explain as I have tried twice to sign up
User's recommendation: Not now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlace an order
Tried 2x to place an order. Got to the point to pay now and it wouldn't go through.
If you are running a Labor Day sale, someone should be there to help. If you are not available until Tuesday, how can I still get the 40% off sale.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlace an order
I tried 2x to place an order. Both times I got to "pay now " and it didn't work.
I want the 40% off. You are holding a Labor Day sale. But there us no way to reach you.
I still want the items in my cart at 40% off. How can you fix this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have tried for 4 months to cancel my subscription
I have heard nothing from the company and I continue to receive the product via auto/ship!!! I filed a complaint/fraudulent charge with my credit card company. This has been going on SINCE MAY, 2023
I have tried to CANCEL these products since May, 2023 and they CONTINUE to be sentI wish to RETURN these items ( unopened and sealed). I have also contacted my credit card company to start a dispute.
Please advise how I returns item since May. Thank you.
- Great product
- Poor-to-no customer service
Preferred solution: Full refund
Need to speak with someone before I order
Someone from Charlottes Web stole my credit card. On the same day I purchased CBD oil someone used my credit card for seaside resort in Colorado for $1400 and then used it at the Marriott twice. I wanted to bring this to your attention because Im not gonna be able to buy any more oil because Im afraid this will happen again.
Preferred solution: I don’t know
Peoria, Arizona
Need to speak with someone before I ordrt
Customer service needs to get better. No one answers when you call and does not respond to emails . Was never like that.
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