Charlotte Tilbury
Charlotte Tilbury Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Charlotte Tilbury has 2.9 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Luxury brand, Nice make up, Some good products.
Cons: Terrible customer service, Use evri delivery company.Recent recommendations regarding this business are as follows: "Buy from store", "Don't order from a company that uses Evri, absolutely awful service every time", "Great products".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Charlotte Tilbury has 2.9 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Luxury brand, Nice make up, Some good products.
Cons: Terrible customer service, Use evri delivery company.Recent recommendations regarding this business are as follows: "Buy from store", "Don't order from a company that uses Evri, absolutely awful service every time", "Great products".
Review authors value the most Website and Location. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pasadena, California
Not helpful
Could not understand agent no appropriate resolution. Totally unhappy with
Product and agent. Do not order online
- Some good products
- Terrible customer service
Preferred solution: Exchange for the right color
User's recommendation: Buy from store
Resolved: I am upset that I can’t talk to anyone that represents charlotte tilbury
I placed an order on October 27 the money was taken out of my account right away and never received any confirmation and my shipment never arrived
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost parcel
Hi I ordered make up for my daughter's Xmas on 20th October,unfortunately on enquiring to Evri I've been advised to contact you. My parcel is showing at Evri depo since 24th October,however no attempt to deliver it to my local parcel hub has been made. I'm actually fuming that I've had to chase Evri and they will not attempt to look for an expensive,luxury Xmas gift until your company contacts them.It would be wonderful if you could help resolve this,especially since this is the first time I've ordered from Charlotte Tilbury.Many thanks Caroline Guy
- Nice make up
- Luxury brand
- Use evri delivery company
Preferred solution: Deliver product or service ordered
User's recommendation: Don't order from a company that uses Evri, absolutely awful service every time
Need help with your issue?
Get support from our consumer experts.
Strongsville, Ohio
Alergy reaction
My under eye is puffy and crusty and its been 5 days since they put your product on me and now I have crused on the eye lid too. I have to go to urgent care now to get medicine. I hope you guys give me some money to pay that
Preferred solution: Visa gift card for urgent care and some gift card for inconvenience to look like puffer fish for 7 days at least
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Product not delivered.
PMy products were not delivered but not sure it was CTs mistake. Probably the shipper. These products are the best available in my view.
User's recommendation: Great products
Akron, Ohio
Alergy
Under eye puffy and crusty I have to go to urgent care to get checked so if you guys want to pay 100$ for my doctor appointment that would be great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing products
Farhana742000 Nov 9, 2022, 8:34 PM GMT order #625**** I am missing items from my order! Spice Bloom- Lucky Lips Rose Hope- Lucky Lips Hollywood Honey - Lip cheat Love Trap - Lip cheat Disappointed, and I matched up my order on my email with products to confirm.
I ordered 8 items, and received 4.
( Mascara was a sample ). I sent and email on November 9 and 11 - not a word - but payment was taken immediately.
Companies Similar to Charlotte Tilbury
Iredale Mineral Cosmetics
“First time I could not open mineral powder. Customer service is right there with solutions. Finally, I...“
Bobbi Brown Cosmetics
“I want a call please from cosmetic department about foundation and eye liner advice as I want some make...“
It Cosmetics
“Got an email saying all skin care products were 30% off. Made a purchase and quickly realized I didn't...“
Maybelline
“I am a 94 year-old woman who still uses eyeliner. Any chance you can help me obtain Maybelline ultra...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.