Sarvesh Upd

Recent visit to Pineville location

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
PA gave me my exam. She was very in different to my reasons for visiting. Exam only lasted a few minutes, and informed me nothing was wrong with my (right) ear. If nothing was wrong I would not have visited the doctor. Additionally, they required I have a hearing test - prior to the exam. Exam showed I have slight hearing loss - I knew that before I came. The focus then shifted to selling me a hearing aid. Never again will I visit Charlotte Eye Ear.
View full review
Cons:
  • Both the dr and pa made me feel inferior

Preferred solution: Nothing, will not return

Maria H Jzv

Work excellent - wait time for cataract surgery too ling

Cataract surgery - arrived on time but it took almost 2 hours to get a 10 minute procedure Excellent care by nurses and surgeon
View full review
Pros:
  • Excellent communication and interaction between staff and patient
Cons:
  • Administration of a corporate nature rather than a hosptal

Preferred solution: Better time between procedure and wait time excellent and responsive surgeon and staff

User's recommendation: Ask for early time

Sandy Rcj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Billing dept

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Billing dept is a mess! 2 years after my appt they decide I owe 84.00. I was never sent a bill and online Mr balance is zero. They turned it over to collections and never heard anything from them. I didn't know I even owed anything. I had to get managers approval to be seen. NEVER AGAIN. I am done with them and their constant billing errors. Be careful...
View full review
Robert D Jzo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Absolutely terrible experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Charlotte Eye Ear Nose and Throat Associates - Absolutely terrible experience

Ceenta is a joke of a practice! They are the epitome of assembly line medicine that is ruining the health of this country.

The doctor I saw seemed completely disinterested in talking about the reason I came to see him. He ordered an MRI and MRA for me and never contacted me with the results. The nurse was very rude to me for requesting my results and next steps. They sent me a bill and their system allowed me to set up a payment plan only to be told by their billing department that they don't do payment plans and that I had 90 days to pay the full balance before being sent to collections.

MRI's are very quite expensive and the fact they won't work with you at all even if you want to set up a payment plan is absolutely ridiculous.

They are a prime example of why medicine in this country is such a joke when compared to other developed nations. It seems to me that all they really care about is profit.

View full review
Cons:
  • Terrible customer service

Preferred solution: Let the company propose a solution

User's recommendation: Don't walk away from this practice, Run!

Karen A Qsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Matthews, North Carolina

Denial Of Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My daughter had an appointment today at CEENT at University area and she was denied service/doctors appointment because they are saying that there is an outstanding balance for an MRI at least one year ago. The problem is at the time of the appointment that we spoke to the doctor about an MRI my daughter and I were told by the doctor that we would have to go to another location that did MRIs and that it would be only an office visit.

We both agreed that would be great.

Not only was she denied service, but her records were nowhere to be found for previous visits. So they said.

She is under our insurance, and we are the responsible party for her since she is not 26 years old yet. They wouldn't look up her file even when she was at the appointment.

This is so wrong and infuriating.

DO NOT TRUST CEENT to look out for your best interest.

View full review

User's recommendation: DON’T GO THERE

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Jan 6, 2022

COVID, monkeypox, mask-optional policy: Are we safe? Watch an expert interview with Prof. Karen Jubanyik from Yale to learn more about viruses and how to stay protected.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article