New Reviewer

Charlie is a thief

I used him once and he was good. I even gave him a good review, then the man called me mad because Charlie never gave him his cabnets. I called him and he said he was running behind. I do not know what happened. The next job for me was a much bigger job he received $5000 and never showed up again. He sent me pictures of product , but it has been month since I heard from him. I can call him from another phone and he just lies. I know others that have had a bad experience, stay away from this man. He talks a good game though, you will be sure he won't screw with you and it is all the other persons fault.
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ID
#936683 Review #936683 is a subjective opinion of poster.
Location
Phoenix, Arizona
Service
Charlies Custom Cabinets Customer Care
Cons
  • He did not deliver
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Deliver product or service ordered

Terrible cabinet company stole my money

I paid the owner; Charlie $2,000, as a deposit for new cabinets and countertops to be installed in my home. Apparently he claims to make the cabinets in hs shop. He also claimed to be a licensed contractor. I found out after he stopped returning my phone calls that he is actually an unlicensed person posing as a contractor. He was supposed to install cabinets last week as has not returned any phone calls or messages to refund my money or install my cabinets I paid for. Do not use this company for any work. Charlie is a *** man driving around with cabinet samples in his truck and advertising on Craigslist.
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8 comments
#1119967

I just had my kitchen done today and they did a wonderful job. Will refer to all my friends and family!!!!

#1076472

Ur a lier Tim ! He does great work u didn't wanna pay him u took off

#785651

no excuse for taking money and delivering nothing sounds like theft file with the police for felony theft asap

#785241

Hides behind his phone and full voicemail

#697302

Not sure what "Charlie" your complaining about but Charlie's Custom Cabinets 480-584-**** is working on the second job for me. I was so happy with his custom work that I'm using him on a second home.

He is Fair, Honest and offers good alternatives to your design. Wanda Delgado

#683410

Charlies custom cabinents did a beautiful job on my k

itchen bathroom ect. He is now the company I go to when I need a job done and always has a fair price.

#678985

I completely disagree Charlies custom cabinents did just a beauiful job on my kitchen and bathroom, was fairly priced and came out amazing.

#651529

I agree, same problem we had.

View more comments (7)
ID
#405917 Review #405917 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$2000

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