Charles Bentley
Charles Bentley Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Charles Bentley has a 5.0 star rating from 1 review and 100% would likely recommend; consumers are mostly satisfied.
Key Takeaways for Future Customers
- Charles Bentley reviews highlight low price and good product quality with strong delivery and tracking.
- Check the exchange, refund and cancellation policy before purchase and expect mixed customer service response.
Negative Feedback / Risk Areas
- Recurring complaints about poor communication, missing dispatch confirmations and delayed tracking.
- Product support issues reported for items like pizza oven ignition and trouble obtaining refunds or manufacturer help.
Positive Feedback
Customers praise first-class delivery, helpful representatives on missing parts, good product value, and overall satisfaction.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Charles Bentley has a 5.0 star rating from 1 review and 100% would likely recommend; consumers are mostly satisfied.
Key Takeaways for Future Customers
- Charles Bentley reviews highlight low price and good product quality with strong delivery and tracking.
- Check the exchange, refund and cancellation policy before purchase and expect mixed customer service response.
Negative Feedback / Risk Areas
- Recurring complaints about poor communication, missing dispatch confirmations and delayed tracking.
- Product support issues reported for items like pizza oven ignition and trouble obtaining refunds or manufacturer help.
Positive Feedback
Customers praise first-class delivery, helpful representatives on missing parts, good product value, and overall satisfaction.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Check order 000122954
First-class response on every level. First-class delivery and tracking.
First-class product - if anything, better than the images. Thank you.
- Do exactly what they say
Preferred solution: I have nothing but admiration and thanks for wonderful service and wonderful product.
User's recommendation: Buy anything from Charles Bentley - you will be very happy
Heathfield, East Sussex
Pizza oven
- - Ignition won’t light on the P200A.
- - Used about 12 times; lit with a match.
- - Wind makes ignition difficult.
- - Asks for guidance on next steps.
Good morning my name is Clinton Lovell, my wife and I received a ottimo pizza oven as a gift, I have emailed the company and they asked for the model number which is P200A.
As I explained in my previous email the ignition wouldnt light, as I have only used it no more than 12 times I was very disappointed, I had to light it with a match and it fired up straight away, but if its windy very difficult. I have read the manual ect but cant find any thing wrong I am very disappointed if this has already broken . Can you please advise me on what to do next .
Kind regards,
Clinton Lovell.
User's recommendation: Good pizza oven, but when the ignition failed I tried to contact the manufacturer, looked up on the website ect but nothing. So I have given up. My advice to anyone thinking of purchasing this make of oven don’t bother because if you have issues you can’t get to the manufacturer and if you ask the seller they tell you to contact the manufacturer round and round you will go , don’t waste your time and money.
Aberdeen, Aberdeen City
No dispatch confirmed
Only confirmed order, no dispatch confirmation or tracking number provided. Email etc twice, no response.
User's recommendation: Yet to receive item but communication 1 star
Carluke, Scotland
Missing order
- - Spoke to a company rep about a missing part from my order.
- - Rep said he would lodge a Yodel query right away and I was told to wait a few days.
Spoke to a company rep regarding the missing part if my order. He was very helpful and said he would lodge a query with Yodel right away.
I have been asked to wait a few days to see if missing part of order turns up and if not to contact Charles Bentley again. I am happy to do this as couriers can take some time to deliver to my area.
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