Wayne W Hke

Misleading advertizment

Chapman Volkswagen of Tucson - Misleading advertizment

A recent visit to Chapman VW in Tucson what disappointing. I was interested in leasing a 2018 Tiguan at the advertise price of 179 a month with 2399.00 plus down at the beginning of the lease.

However, after the adding on the dealer’ extras we were up to 4481.00 down at signing.

Extras:

Nitrogen for the tires, evidently German air is no good?

Special coating to protect the inadequate German paint?

Window tint guess they did not want you to buy the accessories sun shields.

Some sort of documents fees which everybody charged for?

Evidently, the dealer does not wish to participate the VW program which is unfortunate for VW’s already tarnish reputation and this type of activity only adds to the issue.

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Reason of review:
Poor customer service

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