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Chapman Auto

Chapman Auto

www.chapmanautogroup.com
What is your customer experience with Chapman Auto?

Chapman Auto Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Chapman Auto has a 3.1 star rating based on 2 customer reviews and mostly neutral sentiment; reviewers note Location, Discounts and Special Offers as valuable and report a medium price level. Chapman Auto reviews mention both service and sales experiences.

Key Takeaways for Future Customers

  • Expect midrange prices and advertised discounts.
  • Research trade-in offers and ask detailed questions before purchase.

Negative Feedback / Risk Areas

  • Customer complaints about service handling and missing items after service.
  • Poor trade-in valuations and frustrating sales interactions.
  • Issues obtaining promotional coupons across borders.

Positive Feedback

Location and special offers are cited as positives by reviewers.

View full overview ›

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Faduma Sat
map-marker Winnipeg, Manitoba

Larissa 86

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AI Highlights
  • - Disappointed at not receiving a $3 coupon by Canada Post; may be USA-only.
  • - There was no live agent; only a recording about expiry.

I was disappointed by not receiving a $3.00 coupon by Canada Post as i reside in Canada & maybe this offer was not offered in Canada only in U.S.A. I never spoke to a live agent only to recording stating my name phone number & request to send coupon by Canada Post if possible or will this be available @ the grocery store & is there an expiry date for this offer?

View full review
Elizabeth R Qmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Vehicle Service for my Chevy Equinox 2022

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AI Highlights
  • - The vehicle is serviced only at Chevy Essington; today the key lock was missing and tire locks were removed with the lock key tool missing.

I am writing to express how upset I am with today's service for my vehicle. If you look at the service records, we only service our vehicle, which we purchased at Chevy Essington, at this location.

No one else services our vehicle.

Today, we were told that the key lock wasn't in the car. This is absurd, no one touches this and now all the locks for each tire have been removed and the lock key tool is gone.

Cons:
  • Rarely do i have any complaints

Preferred solution: Price reduction

View full review
verseashley

2002 honda accord

AI Highlights
  • - Purchased a car from Bill Chapman Motors on 2/9/09.
  • - The car broke down within two weeks, again after repairs, and staff do not treat customers well.

my name is Ashley verse i purchased a car from bill Chapman motors on 2/9/09 and the next 2 weeks it broke down and it was the transition. So they clam that it was fixed and that everything was fine. but the car has broken down on me 2 more times and the people that work there does not treat there customers in the correct way so it hard to work with them when im the one is the customer and i work with customers and ihave never seen any thing like this and i have been upset since the this happen to me with this company.

Loss:
$2500
View full review
Anonymous
map-marker Phoenix, Arizona

Chapman a Auto dealer in Payson, AZ wanted to give 1/2 of what my Dodge pickup is worth.

AI Highlights
  • - Disheartened by the 2007 Dakota; it's gutless.
  • - Deal offered $10,900 trade-in for two trucks.
  • - They want a Chevy Silverado 1500 for better mileage.

I am very dishearted by the 2007 Dodge Dakota I purchased one year ago. It is gutless and I live in a northern desert/wooded area and I ahve to climb a thousand feet from town/Payson AZ to home which is 13 miles north on highway 87.

We my husband and I went back to the dealer here locally where we purchased a brand new 2007 Dodge from them. We decided to get out from under the V-6 which is not working out for us, and look at some Chevey's possibly a Silverado 1500.

We were shown some trucks and asked the salesman to check with the manager if we could trade our 1 year old truck and get something bigger. We had been made aware that the V-8, my brother purchased last year was getting better gas mileage than this V-6, we sadly went for. The dealership wanted to finance 43,000.00, for both trucks and we would also need another 10,900.00 to put down.

I owe appx. 20,000.00 on the Dodge and they gave me a 10,900.00 trade in value because the economy is soooo bad. I said then you need to knock off 10,900.00 on the new truck. They were really lacking in professional attitude. We told this salesman he must have bumped his head, if he thought we were going to finance and pay for both trucks.

I will not be going to this dealer for anything other than my scheduled maintenance stuff and next year I will go to the Dealer in Mesa, AZ. to trade in the nice little Truck that would be Perfect for the little Lady. Hugh....

Yea I am pissed off, because another sucker will be cheated at this Dealership besides myself.

Sincerely: A Little Lady who needs a bigger and better truck...

Loss:
$10
View full review
1 comment
Guest

c'mon now, you still owe $20000 on a dodge dakota worth maybe 8000-1****. wow were you ever screwed by the previous dealer.

it's not chapman dodge fault.

you need to get your head out of your butt. go to earnhart dodge, buy a new quad cab truck and get one free.

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