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Chantal Cookware Corporation

Chantal Cookware Corporation

chantal.com
What is your customer experience with Chantal Cookware Corporation?

Chantal Cookware Corporation Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Chantal Cookware Corporation has 1.0 star rating from 1 review and overall sentiment is negative; consumers report product and service issues.

Key Takeaways for Future Customers

  • Check Chantal Cookware Corporation reviews before buying and compare price and durability with other brands.
  • Expect good-looking saucepans but verify nonstick longevity and warranty details prior to purchase.

Negative Feedback / Risk Areas

  • Recurring complaints about nonstick failure after 1–2 years and frustrating customer service responses.
  • Reports of loose kettle lids, leaking spouts, and limited refund or returns support.

Positive Feedback

Sauce pans look attractive and perform well initially; some pieces praised for appearance and functionality.

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Michael J Tcx

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Verified Reviewer

They advertise nonstick the sauce pans are wonderful. None of the frying pans are nonstick anymore after only about a year or two reached out to customer service they said to season them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • After a year, none of the frying pans stayed non-stick.
  • Company suggested seasoning, but it didn't help; the complete set cost a lot.
Updated by user Sep 03, 2024

yes i have and they wont do anything for me there customer service is really ***

Original review Aug 04, 2024

After a year or so, none of the frying pans remained non-stick. I reached out to the company.

They suggested I try seasoning them. I did that, but it didn't help. Everything still sticks to them. Customer service wouldn't do anything further.

I'm very disappointed considering the money we spent on a complete set. Now, all we use are the saucepans.

Loss:
$600
Pros:
  • Look beautiful and the sauce pans are great
Cons:
  • Use a nonstick coating that lasts longer

Preferred solution: Replacement fry pans or refund

User's recommendation: Not worth the $ and they don’t stand behind them I bought Tfal for a lot less and they are still going strong

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Cheryl L Lvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I bought this tea kettle recently and am very...

AI Highlights
  • Lid doesn't fit tightly; steam heats the handle.
  • Spout drips when pouring hot water.
  • Rep suggested oil on lid; it didn't work; will switch brands.

I bought this tea kettle recently and am very disappointed. Talked with a rep about the problem of the lid not fitting tightly and allowing steam to heat the handle.

Also when pouring hot water the spout drips water. Was told to use some oil on lid to make connection better, did not work either.

Am sorry I spent this much money on this product. Too late to return it, will buy another brand more reliable.

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