FRED E Gyw

Didn't know I can only order one pair of the new Spike Lee Jordans, but charge me for two

I just tried to order two pair of shoes. One pair went through, but I was charged for two. Someone please help me with this issue immediately
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Loss:
$170
Stephanie B Gwd

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Verified Buyer
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Verified Reviewer

My order got cancelled

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Champs Sports - My order got cancelled
My order got canceled but I dont even even know why and I need my refund also I tried calling the company and nobody answered me !!
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Loss:
$95

Preferred solution: Full refund

Afiya Cgx

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Verified Reviewer
| map-marker Orlando, Florida

Blocked from website

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Some how I was Blocked from the consumer online website. Only you all know why I was blocked so now I need to know the reason why and it fixed ASAP.
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User's recommendation: No the difference in actual consumer verses bots.

Kenya B Tis

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Verified Reviewer

I placed my order on December 21,2023 and never received my child package

This is a terrible site to order from i paid my money months ago and still haven't received my child's package yet im beyond pissed
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Loss:
$169

Preferred solution: Full refund

Anonymous
map-marker Atlanta, Georgia

Money was taken out of my account but my order was canceled!!!

Money was taken out of my account but my order was canceled. Called and the agent could not tell me the resin for cancellation!!!
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Lito E Evi

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Verified Reviewer
| map-marker Edmonton, Alberta

Not hsppy

I called the Champs sports store at west Edmonton mall.if I can exchange with out reciept.they said they will do exchange,just go to the store and they will do it..I want to exchange my shoes because it was not fit.i havent worn the shoes. I went to the store and when I get there they refuse to make an exchange even the Lady named Victoria whom told me to the phone that she will do the exchange for me.. I waste my time and feel upset and shame to the people around us who hear the time when my exchange was refused.
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Preferred solution: Get the right size for my shoes

Anonymous
map-marker Edmond, Oklahoma

Complaints

Hello, Im a sales associate and champ sports and Northwest Arkansas mall I wanna complain about whats going on with my situation between my boss and I my boss took me off the whole week for no reason at all. Apparently hes mad about.

I told another manager where I was trying to work at that I needed more hours because at champs Im not getting enough hours so I was trying to look for another job as a second job so I can get more money for my scholarship. I gotta pay off, but then he sent me a text telling me about take the whole week off.

Please dont tell another manager to another manager that you dont get enough hours and Im over here like why did he take me off the whole week? He didnt give me no explanation he just made that choice without telling me or asking me what was going on with the whole situation like its something that he has no reason to get mad at or made that decision

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Anonymous
map-marker Gary, Indiana

Trying to change my address

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Everything I put in my new address it keeps coming up old address has to cancel order twice then wait to get your money back but when I called in no one could change the address so I was still able to get my product.. to me thats just bad customer service
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Damon G Uja

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Verified Reviewer

Live agent request

Champs Sports - Live agent request
I requested a Live Agent on Sunday Sept. 4th morning for help locating a particular shoe and I didnt receive a response until Tuesday Sept. 6th 2022.
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Cons:
  • Live agent service sucks

Preferred solution: Some kind of resolution or future discount if possible.

User's recommendation: Quicker response time

Martell E Rpx

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Verified Reviewer
| map-marker East Lansing, Michigan

Unprofessional manager

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Champs Sports - Unprofessional manager
Champs Sports - Unprofessional manager - Image 2
Champs Sports - Unprofessional manager - Image 3
A sales manager took my money for some Jordan 4s and he was selling them for a discount price under the table and I spoke to higher up about the situation and she said she can't do anything about it so now I can't get my money back or nothing and I have proof
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Loss:
$150
Cons:
  • Wont order again from champs

Preferred solution: Full refund

User's recommendation: Don't shop at champs

Anonymous
map-marker Saint Louis, Missouri

Get purchases receipts far as 10 years agp

Champs Sports - Get purchases receipts far as 10 years agp

I have not ever used my reward point as long as have been a member for 30 YEARS ago. So they're still not telling me we're my money I earned that never go away.

I should have thousands of reward points because I never used them.

Then which ever dirty dog been taking my money I earn spending my own money for 35 years using the same email address that never changed, but they have me as a new member because they stole my rewards points. They admitted I have been a member for 35 years but don't know we're my reward money I earned for thirty-five years, champ's footlocker, that I have never touched before.

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User's recommendation: Don't trust them they either liers are some one been stilling my points for yaers f

1 comment
Guest

I doubt very much you had a computer and email address in 1987. Although you are in a red MAGA state and no one cares about you. You don’t matter.

Browneyeme ill correct yo ass I

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Verified Reviewer
| map-marker Richmond Heights, Missouri

I need my receipts starting from 2018 until today. I need them asap to fill a claim with FEMA THE DISASTER TEAM

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My son and I have just been flood victims and I need all my receipts from 2018 until today. This is an emergency!
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Loss:
$500

Preferred solution: I want all my receipts starting from 2018 until this day.

User's recommendation: I will. I love Champs

Browneyeme ill correct yo ass I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Get purchases receipts far as 3 years agp

Missing reward money and a very old account I have had for thirty five years has all of Sutton disappeared with my reward money I earned with purchases
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Preferred solution: My point me myself and I have earned for thirty five years. That’s a lot of earned point that now I have been in a flood I can use them to buy all new shoes that was damaged in the flood just recently

User's recommendation: Don’t trust them is the only option for me !! Me Only

LeAih H

Order canceled

Number is disconnected. Tells you to call the 800 number then hangs up. This was a complete waste of time. Its now saying visit online
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Loss:
$384

Preferred solution: Reorder

User's recommendation: Waste of time

Anonymous
map-marker Fredericksburg, Virginia

No customer service at all terrible

Not receiving my package bad service willl not order again ever I spent almost 200 hundred dollars and I could not get a dam refund never again
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User's recommendation: *** no

Anonymous
map-marker Grand Rapids, Michigan

Rude staff and closing early in the customer face trying to walk in

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Champs Sports - Rude staff and closing early in the customer face trying to walk in
The employees closed the store 25mins early. They see people walk towards the store. Every other store is still open footlocker, kids footlocker, etc. But the the lazy people at Champs in Westland Mall in Michigan. My nephew works at Champs as a manager at a different store and said the is against the rules. Will be calling Corporate in the morning.
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