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Champs BBQ

Champs BBQ

www.champssmokehouse.com
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Champs BBQ Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Champs BBQ has 2.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Never".

  • Consumers are not pleased with Diversity of Products or Services and Website. The price level of this organization is high according to consumer reviews.

Resolved
judee b Jnd

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Resolved: Their poor service.?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives
Updated by user May 04, 2023

Company fixed the issue and I have been provided with full refund.

Original review Apr 04, 2023
I ordered food to be delivered at a specific time but it wasnt delivered And when i called to inquire I was given 3 different excuses by a very rude girl that answered the phone. I asked to speak to the manager and was told he was busy, and hed call Me back.

He didnt. Then I check my bank account to see if the money had been taken for the purchase and in fact it had been TWICE. I drove to the business to speak to the manager but same rude girl said hed left. How convenient.

I asked her to call so i could talk to him but she wouldnt let me speak to him . I ended up being told they couldnt do anything for me rudely of course by this girl that had the worst customer service skills Ive ever seen . She REALLLLLY needs to lose her job. Ill go back tomorrow for a full refund for the food i never received.

I will Never go back there again and warn others not to either. Terrible service
View full review
Loss:
$72
Cons:
  • Staff

Preferred solution: Full refund

User's recommendation: Never

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