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Great sales pitch I took it hook line and sinker, Took out a second mortgage on my home in order to purchase these windows. One of the biggest selling points for me was the LIFETIME replacement NO MATTER the cause of a broken window. NOT SO MUCH! We are selling the home and needed one replaced due to a BB gun accident. During the installation the contracted installers told me I was paying twice what they would have charged if I had known to...
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Anonymous

Rob That's not right. Thanks for posting, I will think twice before I purchase new windows.

To whom it may concern, Which with Champion Windows, no one there is concerned. So, this is to warn everyone else who might be thinking about using this company. DON’T!!!!!!!!!!!! My wife and I decided to use Champion Windows of Atlanta to get 19 new windows installed in our home. One of the main reasons we went with them was the salesman stated that they do not use subcontractors to install their product, this is a lie. Two - they stated that...
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Anonymous

Jeff That is exactly how these bums do business. They hire people that don't have an inkling about construction, repairs or remodeling. To make matters worse, their products are no...

1.0
I didn't like
  • Manager or the office clerc
  • Way we were treated when we phoned to complain
  • Service
#999399
Just in case you're considering Champion for a new patio door, I'm here to warn you to find another brand of door in the landfill, and have it installed in your home. You will be much better off with the discarded door, instead of paying Champion's exorbitant prices in order to give you a shoddy install for their so called, "guaranteed" door. They will also tell you that the Champion patio door is GUARANTEED against all perils for a Lifetime....
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Anonymous

Anonymous Looks like the installer hadnt a clue, nothing the matter with the door

Champion Windows Manufacturing Customer Care Review

#947228
This company is horrible! I had a group of guys come to my house and the group leader was so rude and hateful to the other for the most ridiculous reasons. I will never call champion for any other work on my home.
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Champion Windows Manufacturing Sales Representative Review

#918368
Gave a estimate on windows in showroom. Then came to our home and the cost was hundreds more. The window seemed strong and well built but we did not go with them. Salesman was a *** and was incensed when we told them no. Money matters in our household.
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Champion Windows Manufacturing Sunroom Review

#905861
1.5
Sunroom is not a year old yet. It is leaking through the wall every time it rains, ruining the new carpet that was installed. I paid for gutter gaurds, still has not been installed. Numerous phone calls have been made to the Omaha, NE office with no results. The cedar deck is already falling apart. Do not reccomend Champion Sunroom.
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Champion Windows Manufacturing Window Review

#851929
2.8
Windows getting foggy called act like its normal! They should come out and replace the bad Windows !
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I have a Champion window with a broken seal. Not a problem for the technician to come and measure for a replacement (should have the measurements on file, however) but there is to be a $150.00 "travel charge". Yes, the warranty does state that a "nominal" travel charge may be assessed under warranty window replacement. However, Champion's definition of "minimal" and mine differs by well over $100.00. A call to the Customer Care Supervisor at the...
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I liked
  • Products and professional installation
  • Good products and professional installation
I didn't like
  • Customer service regarding travel charge for warranty service
window cracked..was not hit by any debris just cracked. called service center and because of a little snow did not show up for appointment and did not call to reschedule appointment. called twice and told someone will come out to take a picture and then order the glass then make an appointment to install glass. My question is why can't they pull up information in the system to see what type of windows were installed and then order them. and why...
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1.8
I didn't like
  • Poor follow up and concern for customer satisfaction
  • Like the product nor t he customer service
#988215
L.A.W. CONSTRUCTION LLC LEWIS WALLACE OWNER AND PRESIDENT OF A REAL COMPANY NOT A FAKE ONE THAT RIPP PEOPLE OFF. 704-433-8590 I WAS A SUB CONTRACTOR FOR THEM, AND THEY RIPPED OUR COMPANY OFF, FOR 1000'S THE JOB WAS TWO HRS AWAY FOR OUR OFFICE AND THE JOB PAID $8800.00 AND IT TOOK US 9.5 DAYS TO COMPLETE THEN THEY OFFER MY COMPANY $2419.00 FOR FOUR GUYS FOR THAT WORK, WHAT A RIPP OFF. THEY NEED SUED. THANK YOU AND GOD JESUS BLESS, I HOPE NO ONE...
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I didn't like
  • There unprofessional people
#985616
I ordered 17 windows to replace in our home from Champion at a cost of nearly 10,000.00. I have had every window they installed replaced due to a bad shipment they received. It takes forever to get them to respond and schedule a time to replace the windows. Today they advised me I need to pay 99.00 for a trip fee, I had never paid a fee prior for 17 of their defective windows. I called the office and they said I actually had a prior unpaid trip...
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2.2
I liked
  • Installers
  • Person that came to measure the door openings
I didn't like
  • Service quality materials
  • Customer service
  • Service and installation
#975922
Champion installed a beautiful sunroom addition, but the roof and joints leak every time it rains. I have to spread large towels on the floor to prevent water running all over the sunroom and my furniture. Have made several calls and texts trying to get someone to fix the recurring problems. Promises are made and a technician came out once, but problems persist. I've taken lots of pictures, but hope not to have to use them. I'm really...
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Second time I have been put off by Champion Window Co in Lexington, Ky. Same problem both times. Same defective Windows and same slow response. Will never recommend this window company to anyone. I have called on both occasions and requested a rep to come and look at my Windows. First time they kep questioning me like I had no sense as to what a defective window looks like. Sure enough they were defective. It took weeks and 3 calls to get...
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#956737

Contact Champion Windows Manufacturing

Headquarters Address:
Champion Windows Manufacturing Inc.
12121 Champion Way
Cincinnati, OH 45241
Phone:
(513) 346-4600
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Companies similar to Champion Windows Manufacturing

In 2016 I ordered a sliding glass door with grids. The sales guy did his pitch on the higher quality glass so the heat from the sun doesn't come in. He also said, all of their employees work for Champion. I accepted their offer and ordered prairie grids. On the day of the install, two men showed up to my house and did not introduce themselves. They looked like two homeless men. I allowed them to install my door. While on their break, one...
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2.3
I didn't like
  • Customer service
  • Unresponsiveness
#955434