Chairish
Chairish Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chairish has a 1.4 star rating based on 3 customer reviews and consumers are mostly dissatisfied. 100% of users would likely recommend Chairish to a friend or colleague per the report, while reviews highlight shipping, refunds, and customer service issues.
Positive Feedback
Customers note that people are nice and some interactions are polite despite other problems; product selection and marketplace model attract sellers and buyers according to Chairish reviews.
Negative Feedback / Risk Areas
- Frequent Chairish customer complaints about failed deliveries, damaged items, and refusal to return money.
- Problems with refunds, delayed payouts, high fees (40% of sales), and poor customer service responsiveness.
- Account login errors and slow dispute resolution around billing and shipping.
Key Takeaways for Future Customers
- Read Chairish reviews and refund policies before buying high-priced items and consider shipping risks.
- Expect potential delays in customer service, payouts, and returns; document damage immediately.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chairish has a 1.4 star rating based on 3 customer reviews and consumers are mostly dissatisfied. 100% of users would likely recommend Chairish to a friend or colleague per the report, while reviews highlight shipping, refunds, and customer service issues.
Positive Feedback
Customers note that people are nice and some interactions are polite despite other problems; product selection and marketplace model attract sellers and buyers according to Chairish reviews.
Negative Feedback / Risk Areas
- Frequent Chairish customer complaints about failed deliveries, damaged items, and refusal to return money.
- Problems with refunds, delayed payouts, high fees (40% of sales), and poor customer service responsiveness.
- Account login errors and slow dispute resolution around billing and shipping.
Key Takeaways for Future Customers
- Read Chairish reviews and refund policies before buying high-priced items and consider shipping risks.
- Expect potential delays in customer service, payouts, and returns; document damage immediately.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Totally destroyed painting
Came delivered totally damaged in Home Depot box-the frame; the painting itself and the glass - totally ruined
To buy something
Im just trying to find out if the lipstick mirror you show is in San Francisco and if they will accept my offer.
Im in a hurry cause I want it for a Christmas present.
The only problem is I need a answer
Houston, Texas
I want to speak to a Chairish representative who knows something abou antiquet American furniture I want to sell
I am not a "pissed" consumer, only a frustrated one. I'm having trouble getting through to an individual who is conversant about 18th century American furniture I am thinking about selling.
The chap from India who took my call didn't really seem to know what I was talking about..
I have: a Sheraton breakfast or tea table, a Hepplewhite sideboard and chest of drawers. a? Empire carved dolphin console table. I would like to arrange for a time to speak with some knowledgeable individual in your firm who can tell me a little more about Chairish and the logistics of selling on your site..
I have some documentation when my mother bought several of the pieces in 1945, The dolphin console table was inherited from my grandmother who was a Fahnestock, an affluent New York and Pennsylvania family which dates back to the early 1720ies. Yours, Barry King M.D.
User's recommendation: It's not a good sign if a company is snarky and is unhelpful to potential customers. Also, I consider publishing my email as a hostile act. I was just trying to inform you how one of your potential customers reacts to that. Any normal business would respond and speak to the individual. nemail
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerII found your programed AI interpreting my email as "pissed" is inappropriate..
See above. Only an arrogant techie millennial would program something like that.
That's the type of response which can cost you business. When he or she can get through medical school then we can speak as peers,
User's recommendation: Show some good upbringing and manners to a baby boomer like me
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey refuse to return my money.
I purchased a vintage coffee table online from the website of Chairish, Inc. This coffee table, advertised as possibly having small defects or signs of age and unaltered, had two huge cracks/breaks across the entire table.
The cracks/breaks were poorly glued and two braces were hammered into the underside to keep the table in one piece. Also, an unknown substance was applied over the original finish in an attempt to hide the cracks/breaks in the table. This substance melted in the heat during shipping and adhered to the shipping materials. When the shipping materials were removed, pieces of the finish were pulled off.
The table was sticky, congealed and gunky.
I contacted Chairish regarding these issues. In its response, Chairish requested photos, which I emailed within 24 hours. However, there has been no resolution.
Chairish is demanding that I store this defective table until they find a shipper (open ended date, meaning no date) and states it will return my money once the item is picked up (again no date). They could send UPS or FedEx tomorrow to pick it up.
- Refuse to return money for fraudulent and deceptive items
Preferred solution: Full refund
User's recommendation: Run, don't walk, away from Chairish.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot log into my account (for over three weeks)
I have contacted Chairish by phone and email support to no avail. The problem is on the websites end.
They deleted my name in the upper right hand corner where I logged in and it has sign in but won't accept my email or password. Changed password at least 15 times and nothing works. I told them that they need to save my info then delete my account and re-do.
I can't think of anything else but have done everything on my end. Please help me I have listings, a sale, and more to sell.
- People are nice
- People cannot seem to fix the problem
Preferred solution: The problem fixed!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrendous experience trying to get funds for items sold.
Payouts due to me were delayed without explanation and it took a solid week of emailing and calling to get paid. They now take 40% of sales. NOT WORTH IT!
User's recommendation: Use a different marketplace!
Pueblo, Colorado
Won't deliver AND won't refund $4650
Purchased my dream bedroom suit, $1500, plus insane shipping: $2600, when I have repeatedly contacted customer service to inquire about a delivery date, "Nadeera" responds by sending me emails saying that I "have to understand, it's not easy to find a shipper that handles items as large as a bedroom set", twice told Chairish had to start new hunt for shipper, finally after 5 weeks, with no delivery date yet, I cancel my order. Chairish/Nadeera's response was to ignore my message to cancel and refund my money, literally for a week now, they act like I haven't sent the same cancellation of order # 859055, 65 times now, and yet another message, claiming they have a shipper, Plycon, BUT STILL NO SHIP OR DELIVERY DATE!!!
User's recommendation: AVOID CHAIRISH AT ALL COSTS!
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