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Chair-Mat.com,Rip Off return policy

Ordered an overpriced chair mat from Chair-Mat.com. Called about an upgrade was told no problem,heard nothing from them for over a week. Called and was told there's no record of an exchange and the guy you spoke to ,Tom is out running errands.called again,he's at a metting.called next day,he's not in. I said i will send it back for a refund.The ofice called back and said they would refund my 131.00 less a 39.00 charge back for "Free" shipping and a 30 percent restocking fee of 39.30,leaving me with 52.70. They run the company like a slimy infomercial. Stay Away
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ID
#236865 Review #236865 is a subjective opinion of poster.
Location
Reston, Virginia
Loss
$131

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