CH Robinson
2
TOTAL REVIEWS
Anonymous
Madison, Indiana
Customer service/pickkup
We requested a load pickup on 7/27 and as of 8/1 no one has arrived to pickup the load. I called customer service and was put on hold and then back to the main menu. I did talk to someone who was rude and told me they were checking and would get back to me. I normally wouldn't write a review but this happens every time we contact CH Robinson! I sincerely wish our customer would use someone other that CH Robinson!
User's recommendation: DON'T WASTE YOUR TIME!
Rafael D Kls
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Verified ReviewerAbout a load
No after hours customer service. Service is only 9 to 5 type of office hours and that's it now after hours a week and phone number to contact anyone.
Preferred solution: Customers need people to ask their phone number what time of the day or day of the week?
User's recommendation: Run away from these people
