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CFMOTO

CFMOTO

cfmotousa.com
What is your customer experience with CFMOTO?

CFMOTO Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • CFMOTO has 2.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Heated seat, Price, Purchase price and options.
    Cons: Lack of responsibility and customer service, Cf moto cant find why my uforce 1000 wont start, Customer service.

  • Recent recommendations regarding this business are as follows: "Do not buy CF Moto, no customer service.", "My recommendation is don't buy anything from these people or send anybody to buy anything from they really suck.", "Unfortunately, at this point, I would not recommend CF Moto products.", "Be persistent", "No parking brake. Why".

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Media from reviews

CFMOTO - Dash Dalmatian
CFMOTO - New 800 zforce gen 2CFMOTO - They’re good. I live mine. BUT!!!!!CFMOTO - They’re good. I live mine. BUT!!!!! - Image 2
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Show reviews that mention
moto dealer warranty machine issues stage clutch support tire tecnical support codes flashing
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Isaac M Dqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dash Dalmatian

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CFMOTO - Dash Dalmatian

On August 28, 2024, I reported the following defects on my 2023 CFMOTO IBEX 800T to the dealer Delaminating dashboard Fading metal parts

The dealer has been unable to resolve these issues with CF Moto. CF Moto customer service has not provided a reason for denying assistance, despite the vehicle being under its 2-year manufacturer warranty.

View full review
Loss:
$12000
Pros:
  • Heated seat
Cons:
  • Customer service
  • Dealer support

Preferred solution: Repair/Lemon

User's recommendation: Do not buy CF Moto, no customer service.

Herbert D H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Walnut Creek, California

Dealer wants me to pay for deleting codes. Flashing on my brand new unit.

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Well I purchase a force 600 .2024.. Two and a half months ago from Ride now powersports in tallahassee florida...

Call them up about codes flashing and unit acting funny... Made an appointment... They wanted to keep it for a few days... They deleted the codes on the unit...

And now they want to charge me two hundred and something dollars... Saying the warranty does not cover that.!!!:@@

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User's recommendation: My recommendation is don't buy anything from these people or send anybody to buy anything from they really suck.

Katherine C Tsl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, Alabama

A few questions

Hello, my name is Katherine Cook i paid cash for my Cf moto overland 1000 on December 17, 2022 i have over all been pretty happy with choice expect i do have a few concerns, i have had my machine for a year and some change and out of that year it has been in shop almost 4 months. Within the 1st month we had clutch failure it didnt even have 200 hours on it.

We replaced clutch within 200 more hours clutch failed again. We did research and decided to replace it with stage 3 clutch. My husband bought stage 3 clutch and tools installed it since then it has worked great. The stearing went crazy so we took it back to shop they said we needed a computer so i got a computer under warranty and issue was unresolved so they replaced tire, a arm, bushings and i think the axel.

I am disappointed that i had to replace 2 clutchs and ended up putting a stage 3 clutch in before issue was resolved. I am just concerned that i am going to continue to have issues? I know you cant for see that as neither can i.

I am curious if yall have had multiple issues like these or do i just have bad luck? I feel if i had not paid cash and had it financed i would have more to stand on.

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Aryana Hzw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pocatello, Idaho

Mad that my brand new machine doesn't run. 25 miles on it.

Purchased a brand New 2024 ZForce 800 trail. It has 25 miles on it and has already been to the dealer to be repaired.

Didn't even have the machine for a full day. Would not idle. The dealer stated that they fixed it. When I got it back, it was not fixed.

The machine still does not run. I gave CFMoto a chance, even after everyone stating that they are just cheap Chinese junk. Should be able to ride a brand new machine and not to have to keep waiting on warranty and dealer repairs.

Regretting my decision on giving CF Moto a chance. In all their advertising they state "Exceeding Expectations", well they definitely did not "Exceed " my expectations!!I

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User's recommendation: Unfortunately, at this point, I would not recommend CF Moto products.

2 comments
Jiyab K

Sir please My Big carrom I'd, please

Guest

What is a ZForce 800 ? You didn't say and I've never heard of it.

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Milen M Tpy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tottenham, Haringey

Handbrake Parts.

I need to replace my handbrake cable (parking cable ). But i don't know where to buy and which one is correct.

Need the order link or part number for that.

My quadbike is :

Cf moto 625 toureg. Model year 2022

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Resolved
Shawn L Pxt
map-marker Corner Brook, Newfoundland And Labrador

Resolved: Tecnical support

Updated by user Oct 11, 2023

After posting to pissed consumer last night I received an email response from Cf moto. They have contacted the dealer and are working together now to resolve the problem.

Original review Oct 10, 2023

trying to get my machine fixed...it has been at the local dealer for 3 months. Local technicians can ot findwhy machine will not start...Cf Moto is not giving technical support to assist in finding the problem...

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Pros:
  • Purchase price and options
Cons:
  • Lack of responsibility and customer service
  • Cf moto cant find why my uforce 1000 wont start

Preferred solution: my machine running or replaced.... lost the whole summer of riding

1 comment
Guest

Once it's fixed, don't forget to sign up as an organ donor candidate in order to help your fellow man. Think of the folks who suffered all summer when you couldn't ride your thing.

They are dying from kidney, liver, heart, etc. issues.

Resolved
Shawn L Pxt
map-marker Kitchener, Ontario

Resolved: Tecnical support

Updated by user Nov 11, 2023

Company fixed the issue and I have been provided with apology.

Original review Oct 11, 2023

I finally got an email today after using pissed consumer website..

They are now investigating my issues

View full review

User's recommendation: Be persistent

1 comment
Guest

Who cares about an apology ? I want my money or my goods.

I don't know these people and apologies mean...nothing.

A dime per dozen, issued by someone who had zero to do with your problem and are insincere anyhow. It would be easy to say "Oh, I'm sooo sorry" a thousand times while daydreaming of anything else including how weak you are if that simple gesture means so much to you.

Anonymous
map-marker Mount Pearl, Newfoundland And Labrador

Would like to drive my quad

My quad is almost a year old and because of the problems it only has 377 km on it.now I have to wait 6 weeks for a tire that was faulty and you won't cover it .6 weeks for a tire cmon .buying my wife a quad in the spring it won't be your product

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1 comment
Guest

That's between you and the tire builder. Seems odd but that's always the way with cars, trucks, etc. Tires carry their own warranty or lack thereof.

Steve B Wai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

New 800 zforce gen 2

CFMOTO - New 800 zforce gen 2

The biggest mistake was not installing a parking brake on this model

This bike in the 5 weeks I hade it has been stuck in park at least 20 times

I see a brake in the new zforce 950

What are you going to do to rectify this problem

I have around 25,000 in this bike with all the accessories

Rocking it back and forth by your self is a real problem and I could get hurt if it rolls over me or someone when trying to get it out of park. Stephen Bowen Ontario Canada 705-745-****

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User's recommendation: No parking brake. Why

Deborah N Lyv
map-marker White Plains, New York

They’re good. I live mine. BUT!!!!!

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CFMOTO - They’re good. I live mine. BUT!!!!!
CFMOTO - They’re good. I live mine. BUT!!!!! - Image 2

Mines a 950 ****.

First yr warranty. Was great cause it was Warranty work.new motor covered

Front diff covered.

Total shop time 4-6 mon total. Out of the 12 mo warranty.

Now back home 3 months after work. Bolt in front diff backed out got hung blew hole in new front diff. 1 month out of warranty wont fix it.

The bolts is a known problem and they told me it was known. But wont honor it

View full review
Loss:
$3000
Pros:
  • Price
Cons:
  • Hard to get parts over priced parts

Preferred solution: I want my *** fixed. It’s spent more time in shop then a home

Shamsudeen D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defected product

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When I own 9 atvs from cfmoto I would expect a response from cfmoto when I contact them about a defective part. No response whatsoever and now I have a cfmoto 625 atv with 2600km on it which has defect that they will not fix.

The issue was that something in the clutch threw a screw and it bounced all around the drive belt housing messing everything up in there. If they don't respond and fix this issue I will never respect this company and they will lose me, my family and friends as loyal customers

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Cons:
  • Lack of responsibility and customer service

Preferred solution: Fix the defective product

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