Refusal of refund

On 01/05/2021 while answering a cell phone call from, Citi Card we were asked if we would want to proceed with a transaction to send $1497 to Canada and we declined that transaction. When I saw the monthly bill, that transaction had been processed, going against my directive to cancel the transaction. Now, Certus Trading refuses to issue a refund for a transaction that should have never been completed.

User's recommendation: Do not trust Matt Choi or Certus Trading very unethical.

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#2471636 Review #2471636 is a subjective opinion of poster.
Lima, Ohio

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