Century Roofing
Century Roofing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall customer rating: negative. Consumers report poor customer service, problematic exchange, refund and cancellation policy, and a generally high price level.
Positive Feedback
No consistent praise appears in recent feedback; few reviewers report satisfaction with transparency or value.
Negative Feedback / Risk Areas
- Unexpected added charges on contracts and unclear billing explanations.
- Difficulty obtaining detailed invoices for insurance and refunds.
- Issues with customer service responsiveness and dispute resolution.
- High pricing compared with expectations.
- Century Roofing customer complaints often cite contract clarity and refunds.
Key Takeaways for Future Customers
- Read Century Roofing reviews and insist on a written, itemized estimate before signing.
- Verify billing details in the contract and ask about refund and cancellation terms.
- Keep documentation for insurance and request a detailed invoice promptly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall customer rating: negative. Consumers report poor customer service, problematic exchange, refund and cancellation policy, and a generally high price level.
Positive Feedback
No consistent praise appears in recent feedback; few reviewers report satisfaction with transparency or value.
Negative Feedback / Risk Areas
- Unexpected added charges on contracts and unclear billing explanations.
- Difficulty obtaining detailed invoices for insurance and refunds.
- Issues with customer service responsiveness and dispute resolution.
- High pricing compared with expectations.
- Century Roofing customer complaints often cite contract clarity and refunds.
Key Takeaways for Future Customers
- Read Century Roofing reviews and insist on a written, itemized estimate before signing.
- Verify billing details in the contract and ask about refund and cancellation terms.
- Keep documentation for insurance and request a detailed invoice promptly.
Turn one complaint into a collective action
Prairie Village, Kansas
Century Roofing - Beware of Added Costs on Contracts
- - Estimated roof replacement: $5800.
- - An extra $445 added without explanation.
- - Requesting a detailed invoice and the original estimate; refund of $445.
Mr. Caylon Brown of Century Roofing gave me an estimate of replacing my roof of $5800.
He then sent me a contract for the roof replacement that I assumed would have that price listed. I stupidly signed the contract thinking that this was a reputable and honest company. Mr. Brown had added $445 of additional services and material costs WITHOUT ANY EXPLANATION NOR MY APPROVAL!
I paid the bill because I am an honorable man.
I gave the US Army 30 years of my service and I am a senior citizen.
I have requested that Century Roofing provide me a detailed invoice (needed by my insurance company) and a copy of the estimate Mr. Brown showed me on the day he did the estimate.
I would like a refund of that EXTRA $445 above this estimate plus a detailed invoice from Century Roofing listing each service and material provided and the cost of them.
Preferred solution: Full refund
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