Century BMW
Century BMW Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Low overall rating with negative sentiment; consumers report poor customer service, dissatisfaction with discounts and special offers, and a high price level at Century BMW.
Positive Feedback
Few positives noted; vehicle brand and parts availability are implied but overshadowed by service complaints in Century BMW reviews.
Negative Feedback / Risk Areas
- Repeated Century BMW customer complaints about customer service and handling of repairs.
- Reports of high price level and disappointing discounts and special offers.
- Allegations of damage during service and unsatisfactory responses from management.
Key Takeaways for Future Customers
- Read multiple Century BMW reviews before booking service and ask detailed service and warranty questions.
- Document work and inspect vehicles before leaving; verify offers on discounts and special offers in writing.
- Search related terms like billing, refunds, subscriptions if you need clarity on policies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Low overall rating with negative sentiment; consumers report poor customer service, dissatisfaction with discounts and special offers, and a high price level at Century BMW.
Positive Feedback
Few positives noted; vehicle brand and parts availability are implied but overshadowed by service complaints in Century BMW reviews.
Negative Feedback / Risk Areas
- Repeated Century BMW customer complaints about customer service and handling of repairs.
- Reports of high price level and disappointing discounts and special offers.
- Allegations of damage during service and unsatisfactory responses from management.
Key Takeaways for Future Customers
- Read multiple Century BMW reviews before booking service and ask detailed service and warranty questions.
- Document work and inspect vehicles before leaving; verify offers on discounts and special offers in writing.
- Search related terms like billing, refunds, subscriptions if you need clarity on policies.
Turn one complaint into a collective action
WORST DEALERSHIP IN TOWN
- - Century BMW couldn't fix my X3.
- - A tech damaged the sunroof to retaliate.
- - Ken said it was an act of God and they weren't responsible.
Century BMW was too incompetent to fix a BMW X3 that I had brought to them to fix. When I refused to give them more hours to diagnose it, one of the technicians deliberately busted the glass sunroof to retaliate.
He closed the interior slide so I wouldn’t notice until after I left.
When I called Century to inquire about this incident, Ken told me that it was an “act of god” and that they were not responsible for it. George and Tracy Jones should be ashamed of how they conduct business!
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Yeah, I made a $2,000 down payment on a Rover yet I’m not a good enough customer to get one yet. I feel like I was ripped off because this happened 2 years ago and I don’t have anything to show for it.
Stuck up and tacky customer service to say the least. They have ties with every attorney in town and it’s best to not support Masonic Kîkes!