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Century 21 Stores

Century 21 Stores

c21stores.com
What is your customer experience with Century 21 Stores?

Century 21 Stores Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Century 21 Stores has a 3.0 star rating from 2 reviews, with consumers mostly neutral and a 50/50 split in positive versus unfavorable ratings. Reviewers value customer service and product diversity and report a medium price level. Recent feedback mentions rentals, keys, and a question about credit availability.

Key Takeaways for Future Customers

  • Check Century 21 Stores reviews before booking rentals to gauge customer service experiences.
  • Ask about credit options and rental policies up front.

Negative Feedback / Risk Areas

  • Repeat customer complaints about rental cleanliness and slow front desk responses.
  • Issues with broken keys and delayed resolution affecting stays.

Positive Feedback

Some reviewers praise customer service and product diversity for value at a medium price level.

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July C Riz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bellevue, Washington

Credit do you still offer credit card?

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Información on credit card? Will like to apply,i would love to have a credit line since you reopened?

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Tina H Igr

Not helpful

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AI Highlights
  • - Room wasn't cleaned at check-in and towels were on the floor; a door key broke and replacement took days; nearly $3000 paid.

We rented a spot in Ocean City on 131st St. and it was a mess.

We checked in at 3:30 and the lady told us it was ready we get up to the room it was still dirty its still had dirty towels on the floor. Then we called and we told them that the room was still dirty and nothing was done. Then one of our keys to the door broke in the door because it was used a lot and the next day I took it to the lady at the front desk and she said they had to go make one and come back later on that day. I went back later on that day and she said she couldnt get one because they had to order it and its gonna take a couple days for them to get it back.

She did not go try to make a key she was sitting at the desk all day every day. She has a key but she just didnt want to give it to us.

We paid Close to $3000 to come to ocean city and have a good time but its been a headache with this rental ever since we got here. Last year we rented another one but that was amazing this one was not I will not ever recommend or ever come back to this place ever again theres a lot more stuff that I need to say but I will talk to somebody about that

Loss:
$10000

Preferred solution: Price reduction

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