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Century 21 Mortgage

Century 21 Mortgage

www.century21mortgage.com
What is your customer experience with Century 21 Mortgage?

Century 21 Mortgage Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Century 21 Mortgage has a 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Positive Feedback

No positive experiences were reported in available Century 21 Mortgage reviews.

Negative Feedback / Risk Areas

  • Reports of misapplied payments and billing errors with duplicate charges.
  • Allegations of unreturned funds after a cashed check and poor refunds handling.
  • Repeated late notices, default letters, and unresponsive customer service to certified requests.

Key Takeaways for Future Customers

  • Keep detailed payment records and receipts when dealing with Century 21 Mortgage customer complaints.
  • Monitor statements closely and follow up in writing if payments are misapplied.
  • Be prepared to escalate to legal or regulatory channels if billing issues and poor customer service persist.
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Anonymous
map-marker Lewisburg, Pennsylvania

You owe me money

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AI Highlights
  • I had no business with Terminix and no mortgage.
  • I sent a payment to Terminix around 3:20.
  • They cashed the check.
  • They will not refund my money.

I don't have any business with them I don't have a mortgage nothing my payment to terminayeah submit to Terminix went to them at 3:20 plus dollars establish they cash to check and they will not return my money.

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Sergei Dqd

Century 21 mortgage New Jersey.

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AI Highlights
  • Late notices and a default letter after paying in advance.
  • Double payments for months; proof requests ignored; NJ, FBI, attorney contacted.

I'm wondering if anyone is having the same problem with this mortgage company. Bought a house through them and was talked into a home loan with their company.

I have tried to be patient and understanding but no more. They repeatedly send late notices and now a default letter. They must be insane! As I have paid thousands to them in advance with each payment that includes a payment coupon and separate check for each month.

Hmmm let see, how much effort does it take to log in the correct month and payment to be applied to your loan! i had already paid off 2014 so now they have received double payments for multiple months .Who's taking those payments? Well the discussion I had with the bank personally looked at all those payments and said good god what are they doing? I have sent certified letters to New Jersey and asked repeatedly to send something in writing showing exactly where any payment in 3 yrs was late or non existent.

They will not answer. By law they have 60 days. First request ignored. Second request ignored.

This is causing such stress and heartache. I am now contacting fbi and an attorney and wonder if anyone else is having this problem!

There should be a class action suit submitted. This is inexcusable!

Cons:
  • Harassment
  • Ignored me
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