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Century 21 Award

Century 21 Award

century21award.com
What is your customer experience with Century 21 Award?

Century 21 Award Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall Customer Rating and Sentiment

Century 21 Award has a 1.0 star rating from 1 customer review and overall consumer sentiment is negative; recent recommendation: do not use Linda McCall. This summary reflects Century 21 Award reviews and one detailed buyer account.

Positive Feedback

The transaction closed quickly, completing in 23 days despite the seller’s requested 28-day timeline.

Negative Feedback / Risk Areas

  • Agent allegedly left seller debris unresolved and did not coordinate clean-up.
  • Claims that a counter offer was mishandled or sent in error by the agent.
  • Customer service and professional responsiveness were criticized in the review.

Key Takeaways for Future Customers

  • Check Century 21 Award customer complaints and agent reputations before hiring an agent.
  • Confirm responsibilities in writing for post-closing property condition and clean-up.
  • Monitor communications and offer handling closely during closing to avoid surprises.
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Barbara W Imp

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| map-marker Anaheim, California

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AI Highlights
  • - Closed in 23 days, faster than the 28-day target.
  • - Sellers left trash; Linda knew and would hire removal; counter offer near closing claimed error.

Linda McCall of Century 21 Award was the selling agent on a property I purchased! The transaction was fast, the seller wanted a quick closing; 28 days, we closed in 23 days.

The sellers (from out of state) left a garage nearly full of trash and stated their agent, Linda had agreed to hire someone to remove the trash. Linda was made aware of this and made excuses stating sellers left trash because I came by with contractor and they had no time to get the trash out. I was with the contractor for less than one hour and the guys that were removing the trash were gone most of this time. Linda at no time tried to resolve this issue, so it seems that she is more interested in getting paid than making things right!

No offer to help remove the trash left by her clients. Another thing she did was send a counter offer that I signed 3 days before closing and claimed it was sent in error. How did my agent get it if it was sent in error? My opinion is she holds it together in order to get her $$, then she does not care.

This is not a true professional.

A true professional takes the high road and tries to make things right even when they are not representing you. If you're in a transaction and she is the agent on either side; BEWARE, you've been warned.

Loss:
$200

Preferred solution: Let the company propose a solution

User's recommendation: Do not use Linda McCall

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