Centris Federal Credit Union

Customer service explained in detail why the card was denied and quickly solved the issue so I could enjoy my vacation

Pin number required threw me off.When I tried to get money out of my checking account, I wasn't able to get it because I didn't have a pin number. The bank now has to send it through the mail and it can take up to 3 days.

My card isnt working when I know there is money in my account?

I went to 3 different atm I’m unable to withdraw money

Our family is disgusted by Centris FCU’s treatment of our family. We have been a customer for over fifteen years.

Our daughter is going through cancer treatments and we thought we were paying the right amount on our visa which is known that once our home is sold our visa will be paid in full which was explained to their collections department. They said that we had thirty days to get our minimum payment current or if we couldn’t it would then it would be reported to the credit bureaus as late. Well they call less than a week ago and sent a letter then went ahead and reported it as late anyway. Liars, non understanding, and we can’t wait until we have no more loans or visa with them.

We’ve never been more disgusted or disappointed in our lives and you would think they would be more understanding but they aren’t.

Centris FCU is driven by greed and not care like they once were. We cannot wait to be done with them.

Centris now calls me every time I do a purchase no matter if it's in my hometown or on a online website and blocks my card when I don't answer it irritates me very much I tried to call customer service to fix this and they said we can't do anything with a rude and irritated tone with me I been with centris for years and never had prombles like this I'm very unpleased I can't answer the phone all the time and I don't want to review every little thing i buy

Today I tried buying robucks for my daughter online and my card was declined . Then I went to put gas in my car and it was declined then I went to a centris ATM and it said my card has been deactivated I'm pist I called every number they have but they do not have a 24 hours service number. This is the worst feeling ever I swear I want to cry I have no cash on me and I have no Gas or food and I have my bills and my kids this weekend .

I have money in my account and everytime i go to purchase something my card declines, wont even let me pull money from the atm, this is not ok. Its my money i work for it and cant use it when i need to, thinking about switching banks

Change pin forgot old one

My card is working abd im being embarrased in a store why wont my card i can not even pay my luttle 30 phone bill. Its my money

3 July 2018, my automatic deposit from social security was delayed until almost 11:am, no one had any answers. That was totally unprofessional .

I made a deposit in my brother's account and the teller on 48th and Ames made a mistake because my brother told me he never received the money. I went to the other branch trying to fix the problem because it was close to me the one on 11825 and Q Jessica the banker, she told me she will get back to me after doing doing her researches within 24 hours, but she never called me back to let know where is my money, somebody needs to close this bank because they are not professional at all I called the manger the one on council bull her name is Keisha, she was arrogant and condescending toward me, they cant even tell me where is my money with all the cameras and the receipt that I have, I am the one who made the deposit all they said this is not your account, so I cant help you with, or never call me back.

I opend 3 acounts with centris 2 persanal one business i have never in my life had so much problumes and stress first they put my business deposits in other acounts now that *** business acount card with that *** chip giveing me ceap and you deposit checks on friday you cant get any money tell monday how do i pay my workers friday like im saposto if cant touch anything untill mondays and no way to get ahold of a person after hours SO MUCH STRESS thank you centris

I have had my accounts with them since this past December. And so far, so good.

The few times I have gone into the 48th and Ames branch the staff is always friendly, they don't rush you, and are very helpful. I am also pleased with the kindness of their latest addition Kasha Wilson.

When I went in last week to open a second checking account, she was very professional, polite, friendly, and even gave me some needed advice on how I can improve my credit score and get the most out of my banking experience with them.

I hope this turns out to be a lasting business relationship.