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Centric Parts

Centric Parts

centricparts.com
What is your customer experience with Centric Parts?

Centric Parts Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.0 star rating from 1 review with mostly dissatisfied customers; reports cite high price level and quality concerns.

Positive Feedback

Marketing materials and product photos are clear and detailed, which helps set expectations for buyers searching Centric Parts reviews.

Negative Feedback / Risk Areas

  • Claims of possible counterfeit or knock-off parts when parts differ from website photos.
  • Complaints about billing and challenges with customer service and refunds after purchase.
  • High price point for items that some buyers say do not match premium descriptions.

Key Takeaways for Future Customers

  • Carefully inspect received parts and compare to Centric Parts photos before installation to avoid costly rework.
  • Be aware of Centric Parts customer complaints about billing and consider payment options if concerned about returns or warranty.
  • If using marketplaces or auto-ship programs, verify seller and item condition to reduce risk of mismatched product.
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Damarious Alc

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Verified Reviewer
| map-marker Industry, California

Rear Rotor # 120.47033 (Premium)

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Possible counterfeit Centric Premium Rotors; interior hat unpainted, not the painted hat shown; bought from Walmart.com direct and installed.
Updated by user May 02, 2024

No one ever had an explanation for why 4 suppliers all sent the wrong rotors. I feel they were drop shipping them from the same warehouse. Even Centric just said it must be a quality control issue but didn't offer any resolution.

Original review Apr 02, 2024
I believe that counterfeit or knock-off Centric Premium Rotors may be out on the market.
I purchased the above part number, which is supposed to have a painted interior hat as well, according to Centric's website product photos. However when I got the rotors, the inside hat was not painted, only the outside hat and the edges/venting.
I purchased through Walmart.com directly, not their marketplace.
Sadly, they are already installed.

So paying to have them uninstalled and reinstalled would be more costly than the amount that I would save. However, this issue still needs to be resolved.

Someone should not be selling less than premium rotors for premium prices. Something similar happened with Amazon.com (direct), only theirs weren't black coated at all when they arrived.
Thank you.
Loss:
$102
Pros:
  • Marketing materials
Cons:
  • Maybe counterfeit

Preferred solution: Acknowledgement that the supply chain may be a problem. Worthwhile (not minimal) discount on my next purchase, without an expiration date.

User's recommendation: Be sure to carefully inspect what you get and compare to the photos on Centric's website.

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