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Verified Reviewer
| map-marker London, England

You read & teach yourself, no customer service on phone or chat

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Centre of Excellence - You read & teach yourself, no customer service on phone or chat
Centre of Excellence - You read & teach yourself, no customer service on phone... - Image 2

Courses are mostly written material with few if any videos. You need to read everything like a book and teach yourself.

No live chat customer service that works and no phone numbers available for company to call and speak with customer service.

Only 1 email available on entire website for communication with this company.

View full review
Loss:
$100
Pros:
  • Thousands of online classes and certifications
Cons:
  • Classes are all just written material your read & teach yourself

Preferred solution: Have a phone number available to speak to customer service over the phone. Or live chat that works. Offer classes with videos and people either recorded or live online actively teaching their courses.

User's recommendation: Courses are mostly written material. You have to read everything and teach yourself.

PAULETTE W Qse
map-marker London, England

No customer service number. Unable to return to website after paying for course.

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I have spent the entire day trying to get back to this website where I registered for the course. The response was, "this page is not responding." "this page is not responding.

"I received an email from the company confirming my order. The customer service number in the email was not working.

Thank you for your order!

Hi Paulette,

Your recent order #10120**** is complete.

Youll find a record of your purchase below:

Your Order Details

Order date: 3rd December 2023

Order ID: #10120****

Delivery Address

Email: aubreypw27@***.com

Name: Paulette

House number: Unit B

Street: 1800 S Buerkle Street

City: Stuttgart

Postcode: 72160-****

Items

Product

Quantity

Price

EFT - Emotional Freedom Technique Diploma Course

1

US$33.60

NLP Master Practitioner Course

1

US$33.60

NLP Practitioner Course

1

US$33.60

Coupons:

BLACKFRIDAY23

Subtotal:

US$100.80

Shipping:

US$0.00

Total:

US$100.80

We know youll be excited to start your learning journey.

You can access your course through the learning centre .

You will also find in the Learning Centre section of your account your free How to Be a Super Learner course as a free gift from us. We hope you enjoy this course and your ongoing learning experience.

Make sure to let us know if you have any questions.

Happy Learning,

The CoE Team

Service Desk Need Help?

Contact Our Support Team

This email was sent to aubreypw27@***.com because you've made an order.

Paulette Williams

View full review
Loss:
$100
Pros:
  • Course content appeared to be legitimate
Cons:
  • Page does not exist
  • Kicked me off the website unable to return

Preferred solution: Deliver product or service ordered

User's recommendation: Make sure you a viable email and/or telephone number.

Anonymous
map-marker Reading, England

Enquiry re IAHT

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Well I'm extremely disappointed that staff didn't know what associations are affiliated with the courses they run, IAHT is dissolved and I was about to renew my membership with them. Sent them an email rang them 4 times and staff were absolutely clueless. Still waiting patiently on someone to respond to me.

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